Posted 10 months ago by

Staff Software Engineer, Data Platform

San Francisco, CA, United States
Employment: Full Time Experience: Mid-Level

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at

Our team is responsible for implementing a globally distributed reporting and analytics infrastructure built on top of the Google Cloud Platform. As a Staff Engineer you will be responsible for guiding the design of this reporting platform, identifying scaling issues early and architect solutions around them, negotiate product features to avoid problems, and proactively advocate and educate colleagues in good software engineering practices. A Staff Engineer is typically the “go-to” person on team, and leverages their experience to build up the other members of the team.

What you get to do every day as a Staff Engineer:

  • Work closely with product teams designing features that can scale with the company
  • Find new and innovative ways to collect and aggregate terabytes of data that are generated each and every day
  • Design fault tolerant, high availability systems that can elegantly deal with disruptions in service
  • Build a platform that will be the foundation for both our customer facing reporting features and internal product analytics.

What you bring to the role:

  • Development experience with Google’s Cloud Dataflow or Apache Beam preferred, or experience in similar technologies like Spark Streaming, Apache Storm, or Google MillWheel
  • Experience designing and implementing successful streaming data processing systems
Other Benefits

Visa Sponsorship

Relocation available

Equal Opportunity Statement

Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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