Global Finance Operations Business Insights Manager

Main Location
Menlo Park, CA, United States
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Facebook is seeking to fill a full-time position of Global Finance Operations Business Insights Manager in our Dublin office.

Global Revenue Operations at Facebook comprises Credit Management, Invoicing & Billing, Collections, Cash Applications, Customer support and Revenue Accounting. The Global Finance Operations Business Insights Manager plays a key role in deriving insights from our data such as customer, AR and revenue data and is responsible for partnering with Finance teams and leadership to support data-driven decisions and strategy definition. We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. The ideal candidate has strong analytical and communication skills and can move fast to drive high-impact decision making.
This position is based in Facebook’s EMEA Headquarters in Dublin.

This role provides great opportunities to make Facebook Revenue Operations best in class and be part of the global finance innovation that is occurring in our Dublin office.

  • Learn and understand the processes and related datasets used and supported by the Facebook Global and Regional Revenue Operations teams and how those processes and datasets interact end to end to support Facebook
  • Perform deep data analysis across different datasets and processes to support project shaping & execution, critical operational decision making and as part of a broader initiative to have clear commercial awareness and insight into our operations performance
  • Develop and present recommendations or insights that can be used by broader team in managing their operations, executing different initiatives and in taking key decisions
  • Partner with other teams to develop more rounded analysis and richer insight to revenue operations as applicable e.g. our sales teams, business planning & operations teams, risk operations teams
  • Investigate ways to measure and visualise existing processes for internal efficiency analysis and stakeholder communication
  • Support strategic direction of broader Finance Reporting toolset by providing business requirements to our engineering partners and supporting them in the definition of the longer-term vision for Finance Reporting Tools

MINIMUM QUALIFICATIONS

  • Minimum of 8 years of work experience in consulting or business operations role
  • Good business acumen and strategic thinker. Demonstrated experience analysing business problems (commercial, operational, organizational) and providing practical business insights from data to support recommendations to resolve
  • Strong communication skills - can communicate key insights and business recommendations to non-technical audiences
  • Strong analytical skills and a structured approach to problem solving, high attention to detail and rigor, can-do attitude, and desire to learn
  • Strong proficiency in Excel with demonstrated experience in leveraging excel for complex analysis to solve business problems end-to-end
  • Ability to manage multiple concurrent initiatives, be a true team-player and effectively time-manage and prioritise under pressure
  • SQL skills, experience with Tableau or other Business Reporting tools preferred

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


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Global Finance Operations Business Insights Manager
Facebook, Inc.