Data Infrastructure Support Administrator 3148164

Full Time
Main Location
New York City, NY, United States
Open jobs

Company Profile

Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With offices in more than 43 countries, the people of Morgan Stanley are dedicated to providing our clients the finest thinking, products and services to help them achieve even the most challenging goals.


As a market leader, the talent and passion of our people is critical to our success. We embrace integrity, excellence, team work and giving back.




The Technology division partners with our business units and leading technology companies to redefine how we do business in ever more global and dynamic financial markets.


Our sizeable investment in technology results in leading-edge tools, software, and systems. Our insights, applications, and infrastructure give a competitive edge to clients’ businesses—and to our own.

Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the Firm’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.

ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of our employees. Application and end user services are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database services.


Position Description:


The position is for a proactive and experienced infrastructure support engineer with solid background with Linux platform as well as application support, change/incident management and various security practice areas with emphasis on event aggregation and correlation. The candidate should be able to quickly adapt to a fast-evolving environment relying on next generation logging, Big Data, analytical and vulnerability management solutions and take full ownership of the services and platform she/he is responsible for in production environment.



Core Responsibilities:


- Manage applications and platforms including installation, troubleshooting and maintenance
- Leverage tools and resources available within the firm to simplify, automate, or eliminate inefficiencies
- Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete
- Manage code-base and configuration via various version control systems
- Manage proactive ready-for-business checks, identify and fix gaps, and respond promptly to failures
- Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally
- Conduct Root Cause Analysis (RCA), participate in post mortem analysis and manage the implementation of corrective and preventative measures
- Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
- Partner with stakeholders to drive stability, operational excellence, and a culture of efficiency
- Ensure team knowledge is current and forward-looking
- Liaise with external technology vendors to coordinate changes and work on support cases.
- Prepare, document procedures and changes including communications to end-users and other impacted parties
- Review, execute, and verify production changes in strict accordance with procedures defined in change documents.

Required Skills:


- Bachelor’s degree in Computer Science or related field from an accredited college or university
- Minimum 5 yrs in a support role
- Strong proficiency with Linux
- Experience providing application support for mission-critical applications
- Able to troubleshoot, problem solve, analytical thinker.
- Strong scripting skills, Python, or UNIX shell.
- Knowledge of IP Networking, Subnetting, TCP/IP
- Excellent spoken and written English communication skills.
- Familiar with code-base and configuration version control systems (Git, Stash, SVN)


Nice to have:


- Experience with Big Data and related technologies (HDFS, ES, Zookeeper, logstash, flume, kafka, hbase, spark, elastic search, MapR, Cloudera)
- Experience with Splunk application UI/Back-end configuration
- Experience with regex and various parsing methods
- Experience with vulnerability scanning tools (Qualys, Nessus, Nexpose)
- Experience with any security workflow tools such as RSA Archer
- Experience with databases (Sybase, DB2, Postgres, MongoDB, etc.)
- Security Certifications: CISSP, SANS (GCIA or similar)



Knowledge of French and English is required.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.

We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
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Data Infrastructure Support Administrator 3148164
Morgan Stanley Technology