Manager, APAC Cell Therapy Scheduling and Logistics, CAR-T

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New York City, NY, United States
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At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Celgene, a wholly owned subsidiary of Bristol-Myers Squibb, is looking for Manager, APAC Cell Therapy Scheduling and Logistics, CAR-T.

Come join Celgene for this unique opportunity to be part of the team building a leading edge Clinical and Commercial CAR T Platform that serves our patients with novel Celgene CAR T Therapies.

This position will be responsible for leading the day-to-day Patient Scheduling and Cell Logistics operations in Japan, including but not limited to the orchestration of patient treatments between Apheresis Centers, Manufacturing Sites and Logistics Providers used for Celgene Clinical and Commercial Chimeric Antigen Receptor (CAR) T-cell Therapies. 

The individual will have both tactical and strategic responsibilities and be willing to roll up their sleeves to do whatever is required to achieve objectives. 

Role Description:

The primary focus of the manager will be supervising a team of associates who are responsible for scheduling and monitoring patient treatment schedules for the manufacturing of Celgene’s Clinical and Commercial autologous cellular immunotherapy products.

Responsibilities will include, but are not limited to the following:

  • Provide leadership and build an exceptional team to manage the patient scheduling system and process
  • Support hiring, training, coaching, and onboarding activities related to patient scheduling, cell logistics and case management
  • Develop and enhance the patient scheduling system and process in support of CAR T clinical and commercial operations in Japan.
  • Work in partnership with the Celgene KK Site Managers for treatment site onboarding and maintenance programs.
  • Collaborate with manufacturing, supply chain, quality, sales operations, clinical operations, third-party logistics partners and external manufacturers in the creation and/or improvement of the supporting business processes. This includes defining cross-functional work flow, communication, service level agreements, and objectives
  • Participate in the development and implementation of patient scheduling infrastructure to support clinical and commercial patient scheduling. This includes standard operation procedures and work instructions as it relates to patient scheduling, cell therapy manufacturing, and cell logistics
  • Collaborate with other leaders across the organization and assist in the continuous improvement of the patient scheduling system and process
  • Manage activities and project milestones to implement changes and improvements
  • Demonstrated ability to work cross-functionally and to develop and maintain strong business partner relationships
  • Proven ability to carry out difficult decisions in a logical, rational manner, and demonstrated ability to work as a senior management team member and to engage and influence team members

Skill and Knowledge Requirements:

  • Must be skilled in planning and organizing, conflict management, decision-making, building relationships, innovation management, and resource allocation
  • Experience working in a regulated environment (cGMP/GCP/GCTP)
  • Experience in scheduling and/or planning is preferred
  • Excellent leadership, communication and presentation skills 
  • Ability to make decisions in a fast-paced, high-volume environment
  • Highly self-motivated individual, with demonstrated ability to work independently
  • Flexibility in responding to change or business needs
  • Exceptional customer service orientation
  • Ability to accommodate non-traditional work schedules
  • Required written and verbal fluency in English language

Education Requirements:

Bachelor’s degree with 5+ years of scheduling or planning experience in a pharma/biotech or health services environment.


  • Must hold valid work-permit visa in Japan
  • Current residency in Japan 
  • Fluent in Japanese (Business level)   

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

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Manager, APAC Cell Therapy Scheduling and Logistics, CAR-T
Bristol Myers Squibb