Sr. Devops Engineer

Full Time Posted a month ago
Main Location
Santa Clara, CA, United States
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Job Title: Sr. Devops Engineer
Location: Santa Clara, CA


The MarTech organization at ServiceNow is looking for a DevOps Engineer to support and work alongside a cross-functional engineering team utilizing the latest technologies. The ideal candidate will possess a wealth of knowledge on different marketing applications and bring their experiences, best practices, and a collaborative attitude to help drive DevOps initiatives. To be successful, you must effectively communicate with our development and operations team to orchestrate the creation of solutions that scale. Responsibilities include building a process for automation as well as contributing to the development of internal tools to achieve operational efficiency.

Our technology stack is built on Java, NodeJS, Python and Bash, running on Springboot, Lambda, MySQL, MongoDB and a the full Adobe Experience Cloud. We use containerization technology and deliver through AWS and Akamai. You will be responsible for service delivery, reliability, scalability, monitoring, and helping define all of this as immutable infrastructure-as-code.

What you will do:

  • Follow or implement best practices to increase the quality & velocity of deployments
  • Sustain and improve the process of knowledge sharing throughout the engineering team
  • Build and test code continuously with scripting and programming languages
  • Implement automation, effective monitoring, and infrastructure-as-code
  • Deploy and maintain critical applications on cloud-native microservices architecture
  • Measure performance and environment of application with system & application log tools
  • Containerizing & Clustering such as Docker, Kubernetes, Nginx, Elastic Bean Stalk
  • Deploy and maintain CI/CD pipelines across multiple environments
  • Deploy applications via automation with configuration management tools 
  • Collaborate with Web developers, system admin/operators and other team members to manage code releases
  • Plan, strategize and execute infrastructure designs and utilities

What will help you succeed in this role:

  • Experience in maintaining Adobe Experience Manager (AEM 5.6 and above)
  • Strong knowledge in InfoSec best practices (SANS certificate or CISSP is a big plus)
  • Experience in creating automation scripts and maintaining existing scripts (Bash, python, Java etc)
  • Experience in MySQL Proficient in working in Linux operating system and deep understanding of UNIX system administration 
  • Experience in operating and implementing Infrastructure-as-code (e.g. Ansible, Chef, Docker, Puppet, etc)
  • Experience maintaining and deploying highly-available, fault-tolerant systems at scale
  • A drive towards automating repetitive tasks (e.g. SQL queries, and scripting via Bash, Python, Java, etc)
  • Expertise with AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda) AWS Certified Solutions Architect, AWS Certified Developer, Certified DevOps Engineer, SysOps Administrator is a plus
  • Version control system experience (e.g. Git)
  • Experience in Operational tasks such as HA, Backups
  • Monitoring Tools (e.g. CloudWatch, ServiceNow, Pingdom, Pagerduty, etc)
  • Clear understanding of Networking concepts (e.g Firewalls, NAT, Port, Subnetting, VPC, VPNs, DNS, etc)
  • Working experience in CI/CD (Jenkins, Github, Glue/Mule, etc)




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Sr. Devops Engineer