Senior Program Manager

Posted 25 days ago
Main Location
Redmond, WA, United States
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Join us as we take Microsoft Teams, our fast-growing collaboration product to the next level. We are looking for a passionate product leader to define and deliver new ways to connect people, improve communication, and facilitate collaboration across a wide range of business applications and corporate cultures.

 

This position offers the opportunity to work on our highly rated mobile apps focused on driving growth, onboarding and collaboration experiences. You will be responsible for defining product plans, building and managing roadmaps, design and ship features with high quality, measuring engagement and reliability, and using data insights to inform future plans. This role requires a mix of product thinking, technical depth, user-centric design, analytics, cross-team collaboration, and external customer engagement.

 

What’s it like to work on Microsoft Teams? Well, we thrive in a fast-moving environment that lets us quickly explore, iterate, and deliver value to our customers. We leverage frequent opportunities to engage directly with executives and customers to review our ideas and work. Our colleagues are among the best in the industry and share an intense passion for delivering an amazing product – which is reflected in our app ratings – 4.8 stars on iOS and 4.6 stars on Android. We’re also a team that likes to have fun and continually learn, and we build that attitude into how we work together and what we create.

Responsibilities
  • Understand business goals and user needs, collect requirements, and synthesize product plans to deliver maximum impact
  • Deliver end-to-end product solutions, including competitive research, requirements definition, user experience, and delivery
  • Validate and improve product solutions over time through measurement and experimentation
  • Manage dependencies across teams to ensure that features land on time with the required scope
  • Engage with customers and internal preview users, and triage, prioritize, and address customer feedback for your area
  • Regularly present new product plans, strategy, demos, competitive reviews, and more to the leadership team
Qualifications
  • 7+ years of program management experience delivering end-user facing products and services
  • Ability to wear many hats and learn quickly, and the collaborative leadership skills to lead a change in direction when needed.
  • Innate curiosity and ability to thrive in ambiguous and rapidly changing startup environment. Self-starters and innovators with a positive, collaborative can-do attitude and bias for action are very welcome.
  • Strong project management, leadership, dependency management and cross-group collaboration skills with a track record of managing complex projects with many partners.
  • Experience across the entire product lifecycle – from project inception to ship and the know-how required to lead your crew to realize your vision.
  • Strong affinity and experience in user-centered design, UX design and innovating on behalf of the customer is required.
  • Excellent written and verbal communication/presentation skills through all levels of the organization, technical and non-technical
  • Solid understanding of web and mobile technologies, service operations at scale, and general ability to ramp up and go deep in new technical areas
  • Great problem-solving skills and ability to think strategically and analytically to define and track success metrics for your areas
  • Bachelor’s degree in Computer Science or related field

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.


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Senior Program Manager
Microsoft Corporation