Sales Engineer*

Posted 14 days ago
Main Location
Baltimore, MD, United States
Open jobs

Problem solving is one of the most important traits we need in our SE’s, including the ability to think on our feet. Sure, Contrast is really easy to deploy and work with, but every environment is different. The SE is a key link between Sales, Product Management and Engineering, so you need to be able to synthesize for executives, work with sales reps day-to-day, and communicate with engineers when necessary. Candidates need to have very strong backgrounds and comfort working in Linux and Windows, specifically the CLI and OS services/commands.

We’ll be honest, the road for an SE is filled with both successes and challenges, with plenty of bumps along the way. If you are a thrill seeker, have a positive outlook (your glass is always half-full), and want to come back to work every day regardless of how things went yesterday, then this might be the right role for you.

Responsibilities:
  • Provide pre-sales assistance for sales opportunities to buyers, customers and partners. Including demonstrations, POV installations, troubleshooting and training of Contrast products. Refine and research technical requirements of the opportunity.
  • Understand / Educate / Evangelize the concept of continuous + real-time application security and the need for it.
  • Act as an interface between the Sales organization and technical staff to resolve outstanding issues.
  • Provide reporting and feedback on customer accounts and field activities to Sales, Product Management and Engineering.
  • Work closely with buyers in the process integration of Contrast products.
  • Ability to navigate an evaluation to success for both clients and Contrast.
  • Understand the customer’s business drivers and how to map these to a Contrast solution.
  • Develop technical materials for customers and other Sales Engineers.
  • Document Sales Engineering processes.
Qualifications:
  • Bachelor or Masters Degree in Computer Science or related discipline
  • 7+ years of relevant appsec usage within a corporate environment, which includes 3+ years software development experience with Java, .NET or Node.js, and 4+ years relevant appsec experience, including consulting or pre-sales at a competitor
  • Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner
  • 3+ years of enterprise sales engineering experience
  • Set and manage expectations with senior stakeholders and team members
  • Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of Contrast products and solutions.
  • Understand and be conversant about Contrast’s competitors, their solutions, strengths, weaknesses, opportunities and threats.
  • Excellent knowledge of security solutions, technologies, and processes including the following: Java, .NET, SDLC, Linux, Windows, Network architecture/implementation/configuration experience, packet flow, Development, Testing/QA, CI, Production, SAST, DAST, IAST, vulnerability remediation, Tomcat, Apache, WAFs, JIRA, Jenkins, general bug tracking and build systems
  • Ability to code – not an expert – but must have some programming ability
  • Specific application security experience is a plus
  • DevOps with APM experience is a big plus
  • Ability to travel 50%+, or as needed
Mission
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Sales Engineer*
Contrast Security