Senior Director, People & Change, Strategic Communications

London, United Kingdom
Main Location
United States
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About The Opportunity:

The Strategic Communications practice of FTI Consulting is one of the world's most highly regarded communications consultancies. We offer a broad base of disciplines across a variety of specialist sectors including financial services, retail and consumer, digital, natural resources, energy, public affairs, real estate, professional services, technology media telecoms (TMT) and life sciences.

Our People & Change team is a community of experts, working across FTI globally, to help clients drive employee communications, engagement and performance in environments of change, evolving risk and conflict. We are recognised as a global people and change practice, recognised for superior strategy and execution, enabling leaders and employees to contribute optimally to the success of their organisations. Our offer includes consulting in the areas of leadership enablement; employee engagement and mobilisation; change management and communications; learning and development; organisational design and development; and employment law - best practice and employee relations.

The People & Change team are now looking to recruit a Senior Director who is facile across the elements of our offer which should encompass strategic and implementation experience across the following:

  • Change communications specifically around major organisational transformations such as IPO, M&A;, cost-outs, restructuring, strategy development and vision/values development and roll-out. We define change communications specifically as having a mastery of the communications and interventions to drive large scale changes across organisations, usually by working in close proximity to client teams leading communications and HR workstream. Alternatively, these may be in the direct oversight of those workstreams of clients.
  • Design, facilitation and delivery of impactful and engaging strategic L&D; solutions at a wide range of levels up to C-suite. Examples of the solutions include: training programmes, diagnosis of improvement areas, culture changes, leadership development, coaching and off-sites.
  • E mployee engagement as it pertains to driving a robust results-driven internal communications programme to rally and engage employees around ongoing business execution. Experience driving culture change or evolution from either a communications and/or a L&D; perspective.
  • Leadership enablement and coaching to help new and transitioning leaders to sustainably step-up, influence, drive change and communicate effectively. Aligning leaders and managers to build commitment and drive performance. Increasing the impact of leadership and manager communications throughout the lifecycle of the organisation. Organisation design and development for such as restructuring, functional, digital and cultural transformation, and the resulting actions to enable the organisation to operate and deliver more effectively.


We are excited about talking to candidates who combine a passion and talent for change leadership and people engagement, with proven consulting and communications skills. Whether you work now in a consulting environment, in communications or an HR or organisational development role, you will need to demonstrate a commitment to client-focused results, and a team-orientated practical working style. It is likely that you may have more experience in some of the areas that we cover more than others buy what is important is a genuine interest in all of these areas and at least some experience in each.

Required Skills:

  • At least five years' experience in an in-house internal or external communications role (HR or organisational design and development) or as a consultant in a professional services firm, with experience in supporting staff-related change and transformation programmes including M&As;
  • Team spirit and the ability to motivate and enhance a dynamic consulting team
  • Demonstrable experience and skill in analytical thinking, communication and presentation
  • Effective project management, multi-tasking and budget management
  • A successful track record of winning and developing new business and developing client relationships


Successful applicants are likely to have worked in a similar organisation to ours or in an in-house L&D;/OD consulting or communications role and will be able to demonstrate:

  • Sound business development experience, including proposal writing and bid presentations, and a proven track record of winning business
  • Experience of working to and achieving financial targets (related to winning and delivering client business)
  • Significant experience in the design, development, delivery and project management of L&D;, OD and change & communications interventions
  • Client relationship management experience up to and including C-suite level
  • Strong writing skills which have led to the production of thought leadership papers, points of view documents and website articles
  • Post graduate level qualification i.e. MBA or Master's level qualifications in HRM, organisational development, occupational psychology or similar
  • Ability and keenness to develop and mentor colleagues and junior members of the team


In terms of the working environment, you will need a proven ability to work flexibly in a fast-paced, rapidly changing environment with focus on detail and excellence in execution. You will need to comfortably switch between participating in broader teams and leading individually. i.e. on some accounts you are the conductor and on some you are a member of the orchestra.

ABOUT THE COMPANY:



FTI Consulting is a global business advisory firm, dedicated to helping organisations navigate and manage a diverse range of complex issues and business challenges. Our expertise covers the spectrum of Corporate Finance & Restructuring, Economic Consulting, Forensic & Litigation Consulting, Strategic Communications and Technology. We are a company of more than 4,600 professionals with annual revenues in excess of $1.8 billion, with offices located in every major business centre in the world.

Our professionals are some of the most experienced leaders in their fields, and advise across a range of industries. Our clients engage us for high-stakes concerns or emerging opportunities that require specialised expertise, and over the past two decades we have been engaged to work behind the headlines on some of the biggest news stories to date.

FTI Consulting is a fast growing and vibrant place to work. Steered by our values of Integrity, Creativity, Achievement, Empathy and Respect, its meritocratic culture invites both collaboration and healthy debate. We are large enough to be trusted by our clients to solve their biggest issues and yet small enough to know our colleagues on a personal level enabling better team working and a supportive culture to develop your career goals and ambitions.

FTI Consulting can offer a competitive and attractive rewards package, excellent training and development opportunities, a supportive and friendly environment and the opportunity to achieve your potential.

FTI Consulting is an Equal Opportunity Employer

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