SAP Application Management Service Delivery Lead

Main Location
United States
Open jobs
We are:

Accenture’s SAP practice, and we bring the New to life using design thinking, agile development methodologies, and the latest smart tech like IoT, automation, and AI. We even built myConcerto, a mix of SAP and Accenture that helps lead our clients to big wins. Ready to learn as much as you can? We train our people on "new" SAP like SAP Leonardo, S/4HANA and Cloud, and we offer classes and support through our 50,000+ member community. It’s also nice to know our hard work doesn’t go unrecognized. We’ve got over 70 SAP awards—more than any other partner—and we’re the leading business partner for SAP SuccessFactors, SAP Ariba, SAP Hybris, SAP FieldGlass, SAP Concur, and more. Visit us here to find out more about Accenture's SAP practice.

 
You are:

A transformation maven with the skills to help clients meet the challenges of digitization. Your superpower? Using your know-how to solve clients’ most complex business problems to help their companies do more. You’re as comfortable working in teams and leading projects as you are diving into the details of workstreams and configuring SAP solutions. And you’re up for traveling regularly to client sites.

 
The work:
  • Use your business smarts to kick-start transformation programs, whether domain- or platform-led
  • Show clients how they can use SAP to solve their business problems
  • Work in a team where you wear lots of hats – interacting with clients, managing workstreams, collaborating with other teams – and where you may need to be in charge
  • Run the workstream and/or project activities you’ve been given
  • Lead the day to day management of contract operations
  • Interact with all workstreams – technical, reports, conversion, change management, project management and more
  • Manage onshore teams performance against service levels and operating levels
  • Drive the overall growth of the outsourcing contract and its financial performance
  • Report service performance through KPIs as per the defined SLA
  • Tweak current methods, tools and procedures to create solutions that meet clients’ needs
  • Keep a record of requirements, solutions and impacts, alternatives and final decisions

Here’s what you need:
  • Minimum 4 years of SAP transformation, technical advisory or consulting experience, or 8 years of equivalent industry experience
  • Minimum 1 year of experience as a Project, Large Workstream, or Client Lead on a large SAP transformational project with on- and off-shore resources
  • Minimum 3 years of SAP application management service delivery experience
  • Must be fully fluent in French and English
  • A Bachelor’s Degree
 
Bonus points if:
  • You’ve got external consulting experience
  • You know how SAP’s business development process works and you can help clients understand how SAP will help their company do more
 
 

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 513,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com..

 

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law. Accenture is committed to providing employment opportunities to current or former members of the armed forces.  
 
We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply.


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SAP Application Management Service Delivery Lead
Accenture