Solutions Engineer - New York

Main Location
New York City, NY, United States
Open jobs
powertofly approved What Datadog Has to Offer:

Datadog is the essential monitoring platform for cloud applications. They bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. Datadog makes a conscious effort to ensure their employees at every level reflect the many experiences and identities of the outside world, treating everyone with fairness and without bias so they can belong, excel, and succeed together. Datadog supports the health and well-beng of their employees and families with benefits like:

  • Medical insurance
  • Parental leave
  • Fitness reimbursement
  • Fertility & adoption assistance
  • Pet adoption assistance
  • Retirement savings plan
  • Commuter benefits
  • Outings & events
  • Referral bonuses
  • Discretionary Paid Time Off
  • The team:

    We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical Solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skill set.


    The opportunity:

    Join a diverse team of traditional and non-traditional backgrounds, working together to solve hard problems the right way. You’ll be joining a startup where you will be challenged and get to immediately witness your contributions to Datadog.


    You will:

    • Respond to client requests on our fast paced team while continuing to educate our clients on the use of the platform
    • Reproduce issues and dive into the 400+ integrations that Datadog works with
    • Build out documentation and knowledge based articles for a variety of technology
    • Drive product conversations based on needs and problems learned during client interactions



    • You’re self-motivated, detail-attentive, and wish to keep learning more
    • You’re a master at one thing: tell us all about it
    • You’re a critical thinker, who defaults to a client-gratification manner
    • You’re a tinkerer with some programming experience and a basic knowledge of Linux
    • Ability to work a rotating schedule that requires weekend availability


    Bonus points:

    • CS or Engineering majors
    • Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.)
    • You want to start your own company someday


    Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

    We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
    Are you hiring? Join our platform for diversifiying your team
    Solutions Engineer - New York