Enterprise Sales Engineer - San Francisco

Main Location
New York City, NY, United States
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powertofly approved What Datadog Has to Offer:

Datadog is the essential monitoring platform for cloud applications. They bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. Datadog makes a conscious effort to ensure their employees at every level reflect the many experiences and identities of the outside world, treating everyone with fairness and without bias so they can belong, excel, and succeed together. Datadog supports the health and well-beng of their employees and families with benefits like:

  • Medical insurance
  • Parental leave
  • Fitness reimbursement
  • Fertility & adoption assistance
  • Pet adoption assistance
  • Retirement savings plan
  • Commuter benefits
  • Outings & events
  • Referral bonuses
  • Discretionary Paid Time Off
  • The team:

    We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.


    The opportunity:

    Sales engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). SEs also have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.


    You will:

    • Partner with Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.
    • Own technical engagement with customers during the trial phase. Communicate Datadog value based on activities and work with customers on any identified issues or concerns to successful conclusion.
    • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility.
    • Deliver product and technical briefings / presentations potential clients.
    • Maintain accurate notes and feedback in CRM regarding customer input both wins and losses.
    • Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape.
    • Directly impact Datadog’s growth in the security monitoring space and public sector 



    • Strong knowledge of current infrastructure and monitoring solutions and technologies.
    • Passion and ability to educate customers on observability risks that are meaningful to their business.
    • Ability to build and execute an evaluation plan with a customer.
    • Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering.
    • Ability to think creatively about a wide variety of challenges. You're going to find new things every day.
    • Minimum of 3 years in a Sales engineering or DevOps engineering role.
    • Ability to sit up to 4 hours, traveling to and from client sites; 
    • Ability to travel via auto, train or air up to 70% of the time


    Bonus points:

    • Experience with Docker, Kubernetes, Rancher, Mesos or other container technologies.
    • Experience in systems administration: Windows, Linux


    Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

    We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
    Are you hiring? Join our platform for diversifiying your team
    Enterprise Sales Engineer - San Francisco