Communications Manager

Main Location
Redmond, WA, United States
Open jobs

We are looking for an experienced communications professional to be a part of the Applications & Infrastructure Support Business Unit (SBU) executive office to build a comprehensive internal communications program from developing key messages to execution. This newly formed global organization is made up of 3 core lines of business (Azure & Identity, Windows Commercial and Developer) which align closely to the Microsoft Solution areas. This alignment provides the opportunity to better understand how our customers are leveraging our products and services – particularly in hybrid, integrated solutions - where Microsoft has a strong, differentiated position in the market.


The right candidate will bring a combination of creativity and a proven track record in developing impactful internal communications and programs. As part of the CSS Applications & Infrastructure executive office and communications team, you will create an Applications & Infrastructure SBU communications plan and program that accrues to the overall CSS messaging and will resonate with the different audiences within the Applications & Infrastructure Support Business Unit (SBU).

  • Create overall Communications plan and messaging framework for the Applications & Infrastructure SBU.
  • Provide executive communication support including profile development, employee communications, presentations and meetings.
  • Cultivate, write and share stories that support key messages and generate energy.
  • Build a communications library of stories and presentation materials using a multi-model approach.
  • Help build effective communication channels and strategies to reach different roles across the SBU.
  • Develop a rhythm of communication that builds upon the CSS communication plan and drives clarity and engagement for Applications and Infrastructure.
  • Be a collaboration rock star - build strong partnerships and have a thirst to learn about new areas of the business.
  • Invent and develop visually impactful communications and listening systems.
  • Measure impact of communications and adjust plan accordingly.

Required Qualifications:

  • 5 to 7 years' experience in executive communications, including employee communication, and/or public relations, journalism, or all of the above.


Preferred Qualifications:

  • Experience in executive communications, including employee communication, and/or public relations, journalism, or all of the above.
  • Strong verbal and written communication skills, with the ability to clearly articulate complex issues and deliver compelling information to an employee audience.
  • Passion for communications, creativity and storytelling, including being thoughtful about how new channels and tools are creating new ways to inform and engage people.
  • Experience working on the launch of new products, services or initiatives.
  • Strong organizational skills and examples of balancing competing projects and priorities.
  • Proven executive maturity and the ability to carry a strategic communications discussion with senior leaders.
  • A customer-obsessed mindset.
  • Experience communicating across languages and cultures is a bonus.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.


Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Communications Manager
Microsoft Corporation