Vice President IT, Colleague Experience and Technology

Posted 6 days ago
Main Location
Round Rock, TX, United States
Open jobs

We are seeking a senior IT leader who will continue to drive and evolve our strategy and focus on employee experience with all technology services. As a key leader within the CIO Leadership team you will lead an organization responsible for enabling the company’s workforce to do their best work through a delightful experience, the Colleague Experience and Technology organization (CET).

You will develop cutting edge experiences and teams to execute a colleague centric, best-in-class frictionless environment for our colleagues to do their best work. Working across the broader CIO organization you will ensure the CET organization priorities are aligned to the overall CIO priorities. You will continue to develop a colleague centric approach in everything the team does from support, enablement to collaboration and productivity.


Specifically, the VP IT, Colleague Experience and Technology will:

  • Provide strategic colleague facing technology service leadership. Collaborating with leaders and the broader community across VMware, you will focus on experience, capability and business outcomes
  • Set the strategic direction for multiple functions within CET supporting the company’s growth. He/she will lead the following global teams: colleague support (in-person and virtual), Unified Communication and Collaboration, Global AV services, Client engineering, Emerging technologies, Colleague experience teams. Establish relationships across VMware to best understand and lead services based on colleague and department capability needs and technology trends
  • Lead and empower a highly engaged organization of technology and experience professionals, proactive support teams and leaders. Emphasize the importance of diversity and inclusion and build an affirming environment for your teams to grow and thrive in. Create an open and inclusive culture.
  • Stay informed about and integrate with strategic and emerging technologies. Create a culture of innovation and exploration but balancing delivering and building business value. Anticipate opportunities for change leveraging new technologies.
  • Foster a collaborative partnership as one with the VMware product organization. As customer #1 for the End User Computing – you will need to foster and continue to drive a “drink our own champagne” culture but balanced with business requirements.
  • Manage a complex budget and creatively deliver high-value services by focusing on optimization but also re-investing in areas of high impact.

Candidate Profile

The ideal candidate will have held a similar role leading a significantly sized, highly innovative and creative IT organization within global, highly regarded companies and where they will have overseen the delivery of IT services and support which delights their employees and customers.

In terms of the performance and personal competencies required for the position, we would highlight the following:

  • A technology executive with a passion and track record on building, designing and delivering employee centric technology experiences and capabilities.
  • A highly motivational leader with 10 – 15 years managing global and/or remote IT, support and/or services teams.
  • Adaptable with strong analytic orientation.
  • Ability to define and translate vision into actionable plans in an inclusive team-oriented manner
  • Creates and engenders energy, loyalty and commitment in others by articulating an appealing vision for the future.
  • Builds relationships in a collaborative and inclusive manner. Uses influence and gains trust with executives, employees, customers and partners.
  • Ability to influence and achieve alignment across a range of different opinions and interests.
  • Strong communication, listening, and negotiation skills.
  • BA/BS required, MBA preferred.


Category : Engineering and Technology
Subcategory: Information Systems
Experience: Executive
Full Time/ Part Time: Full Time
Remote: Yes
Posted Date: 2020-10-16



VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
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