Senior Product Manager, Marketplace Communications Platform

Full Time Posted a month ago
Main Location
Seattle, WA, United States
Open jobs

Senior Product Manager, Marketplace Communications Platform

Are you passionate about helping people find answers through conversational technology? Do you love to create systems that both power innovation and serve a global platform? Are you technical enough to collaborate with engineers about the advantages of one technology over another? Expedia Group helps travelers find the right travel experiences, a search that includes the need to get answers from a property owner, hotelier, or virtual assistant.

Expedia Group’s Travel Partners Group (TPG) is seeking a Senior Product Manager to help deliver the next generation, company-wide communications platform.  TPG provides the services that enable Travelers, Partners, and Virtual Assistants to communicate throughout the Traveler journey while ensuring transactions are safe and secure.

What you'll do:
  • Think boldly creatively, and scientifically to create concrete product ideas and business cases for maximizing efficient and effective communications among all participants in the Expedia Group marketplaces

  • Recognize issues and opportunities associated with our conversations platforms that have been surfaced by users who are well abstracted from our platform

  • Define the vision and milestones for the supplier/traveler communication domain space and technical contracts with stakeholders so that expectations are clear

  • You will present strategy, progress, and product features to internal partners at a senior level, across multiple global locations

  • You will collaborate with Expedia Group colleagues to identify and explore opportunities to use and/or co-develop platform capabilities

  • Work with a talented group of engineers with an agile mindset and process to define, elaborate, and implement user stories

Who you are:
  • 5+ years of experience as a product manager, technical product manager, solutions architect, or technical integration consultant... ideally for platform products

  • You have experience working with scaled communication technologies leveraging data science and/or AI

  • You have a validated history of evidence-based decisions

  • You are a “systems thinker” with solid understanding of clean API designs, tooling & documentation around platform products and services

  • You have prior experience driving integration of products and adoption of core services by stakeholders

  • You have the ability to handle large, complex products in a rapidly changing environment

  • You are a self-starter that finds answers through querying operational and business data

  • Validated experience balancing the requirements for multiple stakeholders inside and outside the conversations platform

  • Experience preparing and presenting a technical roadmap, grooming product backlog, and participating in agile ceremonies

  • You can communicate and present technically complex concepts and translate them to simple terms for executives.

  • Prior experience sizing OPEX for new services and providing a first pass negotiation of vendor contracts a plus.

  • BS or BA in a related field preferred

  • Experience working with remote teams

  • Willing to travel up to 15%

Why join us: 

Expedia Group recognizes our success is dependent on the success of our people.  We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.   

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you. 

Our family of travel brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, ebookers®, CheapTickets®, Hotwire®, Expedia® Media Solutions,™, Expedia Local Expert®, Expedia® Cruise® and SilverRail Technologies, Inc. For more information, visit


Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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Senior Product Manager, Marketplace Communications Platform
Expedia Group