Fraud - Wealth Management QA Operations - Vice President

Full Time Posted 8 days ago
Main Location
New York City, NY, United States
Open jobs
Fraud Operations Risk Manager
Division: Fraud Operations Job Title: Vice President
Location: Baltimore, MD Reporting To : Dual reporting  functionally & regionally

Company & Department Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Global Fraud Operations is a global organization responsible for assessing, mitigating, and preventing fraudulent activities across multiple product lines and services in order to protect the firm and its clients. Fraud Operations is one the departments under the newly formed Technology and Operations Risk division.

Background on the Team
In an effort to protect client assets, provide a safe and secure banking environment, and minimize financial loss to the Firm from systematic security risk, the Fraud Operations Team is tasked with monitoring client account activities, investigate fraud incidents, mitigating potential fraud losses, performing root cause analysis and lessons learned, and educating employee and clients to raise fraud awareness.

The team is looking to recruit a Vice President to support the growing requirements, objectives and expectations of the Fraud Ops Risk Management function. The broad reaching portfolio covers all aspects of internal risk management reporting and will require the candidate to utilize a variety of business tools to perform recurring and ad-hoc analysis, and be able to report findings to senior management and stakeholders across multiple departments.

Primary Responsibilities
- Support the growing requirements, objectives and expectations of the Fraud Operations Risk Management function (including support for Risk Hygiene items, Entitlement Reviews and Business Continuity Management)
- Coordinate ongoing engagement with 2nd line oversight from ORD and 3rd line oversight from Internal Audit, as well as regulators in US region (e.g. FINRA, SEC, FRB, OCC, etc.)
- Assist with establishing governance around risk program reporting, regular governance committees reporting, tracking of risks and issues, risk initiative project status and deliverables
- Assist with establishing governance around department reporting requirements and provide operational supervision framework. Support and design quality assurance processes for fraud and risk teams
- Administering the Risk & Control Self-Assessment (RCSA)
- Provide oversight and support for the Fraud Ops vendor lifecycle process
- Drive process mapping across the global Fraud Division assessing current state and mapping out current processes and ways to optimize manual processes and improve operational efficiency and effectiveness as appropriate
- Provide support with data collection, data synthesis, and the coordination of internal focus group sessions
- Develop key risk dashboard and metrics insights for key operations priorities
- Coordinate and deliver fraud training and communication to internal employee and external client

Skills required (essential)
- Minimum of 8-10 years of applicable work experience preferably in financial services and/ or operations. 
- College degree preferred
- Strong quantitative and qualitative problem-solving skills
- Demonstrates an excellent understanding of Excel, and PowerPoint
- Strong verbal and written communication skills 

Skills desired
- Risk Management experience a plus
- Background with Financial industry and Wealth Management business 
- Experience with KPI identification and metrics reporting 
- Experience with preparing management reports using PowerPoint for senior management, Committee level presentation
- Ability to clearly communicate change 
- Experience working with supplier/vendor management a plus
- Lean and Agile experience or certification a plus 
- Experience with fraud risk management is not required, but definitely a plus 

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Fraud - Wealth Management QA Operations - Vice President
Morgan Stanley Technology