Marketing Researcher - Messenger

Posted a month ago
Main Location
Menlo Park, CA, United States
Open jobs

Messenger is one of the top communications platforms in the world – more than 1.3 billion people use Messenger monthly to stay in touch with their family and friends. Messenger is free and offers instant and messaging and audio/video calling, available on phones all over the world. We are laser-focused on building a messaging service for people to hang out and feel close when apart.

We're seeking a Marketing Researcher for the Messenger Marketing Insights team who will be an integral part of the marketing team, and will design, execute and deliver high-impact primary research, both quantitative and qualitative. The ideal candidate will demonstrate ability to harness and translate strategic insights into actionable marketing plans, hunger to drive significant business impact/outcomes, orientation toward strategic thinking to drive product/brand outcomes, and experience in building strong cross-functional partnerships. Creativity, energy, flexibility, collaboration, and a passion for translating complex ideas into simple and compelling messages are a must.

  • Design and execute innovative quantitative and qualitative research to support the marketing organization, Messenger and Facebook at large.
  • Translate research findings into actionable insights that will have an effect on reaching hundreds of millions of people. Core focus will be on marketing and communications strategy and plans, at both brand and product level.
  • Produce highly effective communication to influence decision-making and brand planning
  • motivate people to take action in marketing and across the organization.


  • Experience with independently executing full-cycle research from research design to reporting.
  • 10+ years of experience with extensive background in quantitative and qualitative research, including hands-on experience in survey/discussion guide and data analysis (weighting, data cleaning, regression, etc.).
  • Problem-solving and prioritization experience to move from blank slate to a research problem matched with a methodology.
  • Experience in leading insights-driven campaigns/product launches from definition to execution, driving impact and influencing product and marketing decision-making.
  • Experience in brand building and brand strategy development.
  • Experience thinking holistically/creatively in addition to technically/analytically.
  • Experience in a dynamic and fast-paced environment.
  • Experience driving change and collaborating effectively with a variety of partners.

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
Are you hiring? Join our platform for diversifiying your team
Marketing Researcher - Messenger
Facebook, Inc.