Product Manager, Center on Extremism

Remote
Posted a month ago
Main Location
New York City, NY, United States
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POSITION TITLE: Product Manager, Center on Extremism

REPORTS TO: VP, Law Enforcement and Analysis

SUPERVISION EXERCISED: None

LOCATION: Any, Remote (US)

GRADE: G, exempt, PSA-eligible

ABOUT THE ORGANIZATION:

ADL (Anti-Defamation League) is the leading anti-hate organization in the world. Founded in 1913 in response to an escalating climate of antisemitism and bigotry, its essential mission hasn’t changed in more than 100 years: to stop the defamation of the Jewish people and to secure justice and fair treatment to all. Today, ADL continues to fight all forms of hate with the same vigor and passion. ADL is the first call when acts of antisemitism occur. A global leader in exposing extremism, delivering anti-bias education, and fighting hate online, ADL’s ultimate goal is a world in which no group or individual suffers from bias, discrimination or hate.

ADL’s CEO and National Director, Jonathan Greenblatt—an accomplished leader and entrepreneur in the corporate, public, and nonprofit sectors—was recruited to the organization in July 2015. He has injected new energy and brought a bold vision to the agency. Under Jonathan’s leadership, ADL is transforming itself, upgrading its capabilities, leveraging innovation, building partnerships, and pioneering new horizons.

PRIMARY FUNCTION:

As Product Manager, you’ll be working closely with leadership at the Center on Extremism to set, and deliver on, product goals and strategy. Working closely with Center on Extremism (COE) and Center for Technology and Society (CTS) teams, you will be handling the daily tasks of leading the cross-functional team to deliver in rapid cadence on core team initiatives. Working initially with a contracted engineer vendor, you will be bringing your product management lens to ensure that the successful delivery of products meet requirements and expectations of the stakeholders. You are comfortable with open-ended problems defined by customer needs and relish the joy of taking a raw idea from, “hmm, how can this be solved?” through to finished product, including long-term sustainability and funding goals. You’ll also be working with an extended team of product professionals, designers, and software developers to roadmap the product set and measure its impact.

ADL believes that having a personal stake in the work is helpful, so people in marginalized groups, especially ones targeted by extremists, are strongly encouraged to apply.

Primary:

  • Developing product requirements, roadmaps, and go-to-market strategies in consultation with leadership and stakeholders
  • Coordinating with stakeholders, engineering, product management, and other teams to ensure quality, speedy product and related program delivery
  • Working closely with theVP of Law Enforcement and the Senior Product Manager to manage deliverables
  • Incorporating feedback and input from stakeholder users, partners and in-house teams on product strategy and finding ways to quickly improve product-market fit
  • Ensuring products and releases are launched correctly and on schedule

Secondary:

  • Leading user research to deeply understand stakeholder needs and problems
  • Understanding the online hate ecosystem, and ensuring ethical decision making
  • Building a strong product development culture, leading product reviews, and writing and editing clear documentation
  • Communicating clearly with non-technical staff and outside experts on product direction, stakeholder needs, implementation, and delivery

Must Haves:

  • Excellent communication and analytical skills
  • 2+ years proven experience as a successful Product Manager or equivalent with demonstrated ability to deliver high quality outcomes
  • Experience with iteratively and effectively developing products from a customer-centric model
  • Strong organizational abilities

Nice to Haves:

  • Experience working with vendor/contracted engineering teams
  • Experience working in a Lean or an Agile framework
  • Understanding of or experience dealing with online hateful conduct
  • Experience in using Design Thinking processes to build software products
  • Experience building products that are run on AWS-based infrastructure
  • Solid experience in a remote working environment as this is a distributed team
  • Interest or experience in machine learning
  • Experience incorporating visualization and BI tools to allow non-technical staff to interrogate data and systems

Education:

  • BA/BS or equivalent work experience.

WORK ENVIRONMENT

  • Remote or Office environment possible
  • Occasional need to work additional hours, such as when attending events; flexibility to work from home. Ability to travel within the US and overseas, and able to work for long periods at a computer

The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.

Salary and benefits are competitive and commensurate with experience.

ADL is an Equal Opportunity Employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local legislation.

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Product Manager, Center on Extremism
Anti Defamation League