Process Miner - (US, Remote)

Main Location
Round Rock, TX, United States
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An exciting opportunity for an experienced industry professional to join an influential and fast-moving team charged with redefining and transforming end to end processes to modernize core business processes across Dell Technologies .  As a member of the Dell Technologies Process Modernization & Transformation Team, your role as a Process Miner will focus on performing detailed quantitative and qualitative analysis work associated with developing meaningful insights to address the biggest challenges related to business processes. You will be working with next-gen technology solutions such as Celonis/ML Workbench, Automation Anywhere RPA and Pega.

Key responsibilities:

  • Work with business stakeholders across various functions to understand their end-to-end business processes & data architectures, identify inefficiencies and opportunities for automation.
  • Extract and transform event log data for key processes using the Celonis platform.
  • Analyze process event log data (process work flow, time on task, cycle times, bottlenecks, rework loops, etc…)  to identify opportunities to reduce cost and improve process efficiency.
  • Conduct detailed analyses to draw conclusions, and develop pertinent and insightful recommendations.
  • Design process dashboards, analyze results and deliver improvement recommendations.
  • Apply process engineering & robotic process automation methodologies to achieve Business Transformation objectives.


  • Undergraduate Data Sciences or Engineering degree and 6-10 years relevant experience or Graduate degree and 4-6 years relevant experience.
  • Extensive experience in designing and implementing large scale process transformation and automation solutions using one or more of the following methodologies - Process Mining, Task Mining, Robotics Process Automation (Automation Anywhere RPA preferred), Process Mapping.
  • Working knowledge of one or more tools used in the process mining and process transformation space (Celonis preferred).
  • Working knowledge of database technologies, ETL and  SQL skills required to deliver process mining projects.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

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Process Miner - (US, Remote)
Dell Technologies