ID&E Program Manager

Full Time Posted a month ago
Main Location
San Francisco, CA, United States
Open jobs
Together we’re building a company that will endure and products people will love for generations to come.

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.

Whether it’s conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

We’re building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Why We Need You

This role plays a critical part in supporting efforts related to our ID&E strategy. Our ID&E Program Manager will work closely and collaborate with business leaders and cross-functional teams in HR to identify best practices. 
Successful candidates will have experience delivering innovative ID&E programs, building trust with stakeholders and have a general understanding of  best practices. Candidates should be action-oriented and passionate about delivering ID&E solutions and have a track record of driving meaningful results that ultimately impact our leaders, employees, and customers.

How You Impact Our Vision
  • Internal/external communications partnership with corporate Communications team and the people team (i.e. corporate communications calendar of events and managing key messaging for those initiatives)
  • Facilitate training/workshops programs (i.e. having courageous conversations)
  • Running ERG meetings and planning for ERGs next stage of growth
  • Program Managing completion of Inclusion survey in partnership with HRBP and diversity report (including stakeholder management)
  • Day4 Change efforts program management of current efforts/plan
  • Enablement: Coaching early to mid level career managers (future) 
  • Other initiatives at the team/functional level in partnership with HRBPs, Talent Acquisition team and all of People + Places
About You
  • Bring innovative solutions to broaden and drive measurable business results.
  • Create, maintain, and disseminate resources in a variety of formats across all levels of the organization.
  • Earn trust across a range of levels and functions to establish yourself and the team as a trusted partner.
  • Think big with an expanded, holistic view and long-term perspective
  • Connect and inspire people to drive effective teamwork, communication, collaboration and commitment across multiple groups with competing priorities
  • Strong project management skills as you will be responsible for planning and overseeing projects to ensure they are completed on time and within budget. You will make sure that you plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed along the way.
  • Find new opportunities for scale and efficiency across ID&E
  • Ability build trust across the business and connect the dots across the business
Min Requirements
  • Bachelor's degree or equivalent experience in human resources, organizational development, non-profits, or business-related field.
  • 5+ years work experience (D&I, HR, OD, L&D, Consulting) including 1+ years hands on D&I experience
  • Proven track record of identifying D&I trends and delivering results   
  • Proven track record of building relationships with and influencing stakeholders and cross-functional teams
  • Proven ability to lead conversations will broad audiences and navigate conversations regarding underrepresented communities, privilege, and equity
  • Versatility (breadth - ability to do multiple of things - going wide)
  • High capacity (velocity - can move projects quickly)
  • Bias for action (execution - can get things done with quality and speed)
  • Agile mindset
PagerDuty offers:
- Competitive salaries and company equity
- Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
- Generous parental leave
- Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to paid holidays and ample sick leave
- Opportunities to get involved in PagerDuty's Employee Resource Groups (ERGs) and other diversity initiatives. ERGs are self-organized, employee-run communities focused on advancing a sense of belonging and inclusion for all - members, advocates, and allies.
- Paid employee volunteer time - 20 hours per year
- Bi-annual company wide hack weeks

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is for people. Meaning, we extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.  Should you require accommodation, please email and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
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ID&E Program Manager