EDI / B2B Integration Analyst

Main Location
Arlington, VA, United States
Open jobs

Our purpose is to serve the nation with the single most trusted and capable health information network, built to increase patient safety, lower costs and ensure quality care. 

What You’re Like

You’re energized, enthusiastic and relationship-focused. You love coming up with creative new ideas and you’re eager to make a positive impact with your career. You’re an active listener and a proactive problem solver. You’re organized, articulate and reliable. You have a customer service mindset, and will do whatever is needed to help your customers succeed.

What We’re Like

Surescripts Customer Group is a super-fun team full of smart, ambitious and genuine people (yes, real humans). We’re a tight-knit group that feels a bit like a family (in mostly good ways), and we value trust and communication big-time. We’re hungry to make a difference to the healthcare system, and we do it by focusing intently on our customers. While most companies merely talk the talk, we walk the walk—we truly put our customers at the core of everything we do, and each of us embodies this “customer-first” mindset in our own way.

OK, But Here’s What It’s Really Like

Working at Surescripts Customer Group, you’ll be challenged by the nature of being in a network business and not rigidly categorizing or defining your customers. With so many customers with so many unique needs, you’ll have to deliver solutions that are appropriate for each. You’ll need to know them really well, and you’ll be expected to respond differently to one customer versus another. You’ll always be striving to create a truly customized experience with thoughtfully tailored and differentiated services.

Job Summary

Surescripts is seeking an EDI / B2B Integration Analyst to provide quality, project management, technical assistance and production deployment for a minimum of two Surescripts products to network customers. This includes an understanding of the Surescripts integration processes as well as direct support for Surescripts customers for assigned products.  Individuals in this role may also be asked to participate in project teams for other Surescripts technical and development projects as defined.

  • Manage technical integration projects for a minimum of two Surescripts products

  • Setup and configure customer connectivity for a minimum of two Surescripts products

  • Develop and maintain a high level of technical expertise for a minimum of two Surescripts products

  • Assist in troubleshooting customer connectivity for a limited set of Surescripts products and services

  • Develop, maintain, and track Integration project plans and schedules as required

  • Facilitate education, best practices, design-development review, testing and certification meetings for customer projects as assigned

  • Develop highly effective working relationships with customers and internal Surescripts teams and departments

  • Play a supporting role in defining integration processes and activities around new product pilots and other new product releases

  • Provide limited scope subject matter expertise for other departments related to Surescripts transactions, requirements, and customer application workflows

QualificationsBasic Requirements:
  • Bachelor degree or equivalent experience

  • 2 years of related experience

  • 1+ years of experience coordinating or managing technical integration projects

  • 1+ years of experience in a customer facing role

  • 1+ years of EDI experience in a classroom or work setting

Preferred Qualifications:
  • Understanding of basic network connectivity (HTTPS, SFTP, MATLS).

  • Use one or more of the following standards: NCPDP, ANSI X12, HL7, XDR or XML.

  • One plus years of experience or background in healthcare information systems in a professional or classroom setting.

  • Four year degree related to Information Technology or Healthcare.

  • General understanding of Healthcare Industry players (PBMs, EHRs, Aggregators, Pharmacies)

  • Knowledge of SalesForce.com and Confluence

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel (sometimes extensively), communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.

Surescripts participates in E-Verify.

We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
Are you hiring? Join our platform for diversifiying your team
EDI / B2B Integration Analyst
Surescripts, LLC