Sr Tech Support Engineer I

Posted a month ago
Main Location
Waltham, MA, United States
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Senior Tech Support Engineer
McKinney TX



The Raytheon Intelligence & Space (RI&S Hardware Engineering Center (HWEC) ATFLIR & Jacksonville Depot Section is responsible for the maintenance of Test Equipment supporting the ATFLIR Test Equipment in McKinney. Our ATFLIR Test Equipment team maintains both Raytheon-funded and Customer funded test equipment at our McKinney factory.

Our section is currently seeking an experienced Senior Tech Support Engineer to join our team in McKinney TX. The candidate’s primary responsibility will be to provide factory support of existing test equipment for repair, maintenance and calibration. The candidate will follow established procedures and instructions while working with a cross-functional team including engineering, factory management, program management, and operations assembly and test.

Required Skills:
• Minimum of 4 years of technical experience working in a production/repair factory environment; Electro Optics factory experience preferred.
• Experience with maintaining, troubleshooting and repair of test equipment in a production environment
• Experience in troubleshooting test set hardware and software
• Experience using test equipment such as oscilloscopes, DMMs Network Analyzers, Power Meters, Relays, etc.
• Experience with troubleshooting and root cause analysis
• Familiar with analog and digital signal testing
• Must be a U.S. Citizen able to obtain a DoD Secret Clearance within one year of hire date;
Active Secret clearance is preferred.

Desired Skills:
• Experience prioritizing and handling multiple tasks in a production environment
• Troubleshooting Skills
• Self-Motivated willing to work in a team environment
• Experience with Windows Operating Systems and MS-DOS
• Experience with Metrology support teams for troubleshooting, repair and calibration of test equipment
• Experience as a lab manager for engineering labs
• Qualified Six Sigma Specialist

Required Education:
  • Bachelor’s Degree
  • NOTE: In lieu of Bachelor's degree, candidate may also possess an Associate's degree with 8 years' related experience OR High school Diploma with 12 years' of related experience

This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization.

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Sr Tech Support Engineer I
Raytheon Technologies