Aria/Netsuite Application Admin

Main Location
CA, United States
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Connecting the world to wellness

 

MINDBODY emerged from the simple idea that small business owners deserve the time to focus on what matters most: their customers. Our software has transformed that vision into the world's leading wellness services marketplace, linking hundreds of thousands of passionate health, wellness and beauty professionals to the millions of clients they serve.

MINDBODY is a cloud-based business management software company for the wellness services industry.

We serve about 35 million consumers located in 130 countries & territories.

At MINDBODY, work-life balance takes on a new meaning for us. When your life goals & values align with the work you do every day, balance is second nature.

We help inspired business owners seamlessly succeed & individuals all over the globe lead healthier, happier lives with our technology.

 

Company Overview - https://company.mindbodyonline.com/

Follow our careers page here - https://mindbodyonline.com/careers

 

JOB SUMMARY –

MINDBODY’s IT Business Systems team is seeking an experienced Business Systems Analyst II specializing in Finance Applications including Billing. This is a full-time position in IT Business Systems, which partners with internal business teams such as Finance, Sales, etc.

You must possess a broad background in information technology, a practical understanding of how businesses work, as well excellent problem-solving, analytical, interpersonal, and communication skills. You must possess a strong knowledge of finance processes, Experience with ERP, or SAAS based billing, (SAP or Oracle Financials), AR/AP module a plus. In addition, preferred experience in a high-volume environment.  

 

QUALIFICATIONS AND REQUIREMENTS:

  • Bachelor’s Degree required. Business Administration, Finance, Math, MIS or related field preferred.
  • 3+ years of overall experience in business systems.
  • 2+ years’ experience working with Aria (preferred) or similar Billing platform.
  • 2+ years’ experience with ERP or Billing applications administration, including business systems API integrations, user administration, customization and reporting.
  • Experience in Salesforce a plus, including integrations.
  • Experience in Oracle’s Netsuite application is strongly preferred.
  • Experience in Salesforce CPQ a plus or comparable processes
  • Strong understanding of business units (Finance, Sales, etc.) and their processes.
  • Excellent oral and written communication/documentation skills.
  • Excellent understanding of IT business processes
  • Proven track record in driving results; ability to coordinate and prioritize concurrent activities within deadline-driven climate.
  • Familiarity with custom API integrations & troubleshooting
  • Ability to work independently and in collaborative teams.
  • Shows tenacity in resolving technical problems and attaining business objectives.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Run and maintain Billing System and Salesforce Integration tools.
  • Follow strict Change Management and Controls/Compliance.
  • System updates and enhancements.
  • Management of integrations between business systems.
  • Administration of new accounts / accounting codes, updating existing information.
  • System Upgrades: oversee all upgrades to the Billing system to ensure the team is prepared for the new changes and all workflows are updated accordingly.
  • System customizations: Follow change process management, to configure system allowing the team to run more efficiently.
  • Collaborate with the fellow BSA’s and partners in Finance to assist in implementing any new tools, processes.
  • Identify and track potential system issues/bugs/problems and escalate as necessary.
  • Should be self-driven, good communicator and a team player.
  • Partner with the various departments to define and document process, strive for operational excellence and translate business problems to solutions.
  • Develop and provide training to a variety of user audiences that have a variety of technical skill levels.
  • Manage multiple small to medium-scope projects, including requirements gathering, developing work breakdowns and project plans, track task status, and escalate as needed to keep projects on schedule
  • Define and document processes, capture functional requirements and create process flows.
  • Ability to work independently and in collaborative teams.
  • Shows tenacity in resolving technical problems and attaining business objectives.

 

SCOPE OF SUPERVISION/AUTHORITY:

•        Duties for this position are performed under limited supervision

•        You will be responsible for planning and organizing their own work, which may or may not be directly related to general business operations of the company or its customers

•        You will receive training and guidance from manager as needed

•        Individual contributors may be required to regularly exercise discretion and independent judgment with respect to matters of significance depending on the nature of the position

•        There is no direct management responsibility for the position

 

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

•        You will need dexterity of hands and fingers to operate a computer keyboard

•        This position is mostly stationary and will be required to remain stationary for extended periods of time

•        Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus

•        The noise level in the work environment is usually moderately quiet

Mission
We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
Are you hiring? Join our platform for diversifiying your team
Aria/Netsuite Application Admin
Mindbody