You are eager to get your foot in the door at a fast paced, rapidly growing startup. With strong communication skills, you'll handle a high volume of accounts. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. Prior collections experience is not required. You'll bring the enthusiasm and aptitude necessary to get the job done!
You will own:
Interfacing with customers regarding various billing issues
Negotiating with customers in real time
Working cross-functionally, sharing information and influencing key stakeholders
Working with our internal databases to spot patterns
Operating internal collections system
Working harmoniously as part of the Convoy accounting team
You'll have the following skills and experience:
0-2 years in a customer facing role
Solid math skills
Enthusiasm about collections and billing
Willingness to learn and take direction
A proactive problem solver. You spot inefficiencies and figure out a fix.