Billing Operations Specialist

Seattle, WA, United States Posted 12 days ago

You are eager to get your foot in the door at a fast paced, rapidly growing startup. With strong communication skills, you'll handle a high volume of accounts. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. Prior collections experience is not required. You'll bring the enthusiasm and aptitude necessary to get the job done!

You will own:
  • Interfacing with customers regarding various billing issues
  • Negotiating with customers in real time
  • Working cross-functionally, sharing information and influencing key stakeholders
  • Working with our internal databases to spot patterns
  • Operating internal collections system
  • Working harmoniously as part of the Convoy accounting team
You'll have the following skills and experience:
  • Bachelors degree
  • 0-2 years in a customer facing role
  • Excel expertise
  • Solid math skills
  • Enthusiasm about collections and billing
  • Willingness to learn and take direction
  • A proactive problem solver. You spot inefficiencies and figure out a fix.
  • A positive, active, can-do attitude
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