Manager, Business Operations, Cell Therapy Business Process Management

Posted 10 days ago
Main Location
New York City, NY, United States
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At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and BMS’s continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.

Manager, Business Operations, Cell Therapy Business Process Management

Bristol Myers Squibb’s Cell Therapy business is entering an exciting new phase as it begins the commercialization of its first CAR-T products. Commercialization drives new scope, scale, and complexity across the network, and requires manufacturing sites, global organizations, and IT systems to work together in new ways.

The Business Operations Manager for Cell Therapy Business Process Management provides business operations support to the Project & Portfolio Management team.  This role contributes to the success of the PPM team by supporting resource reporting, objectives tracking, budget planning/execution, contract management, SharePoint and Smartsheet administration, and systems access support.

Responsibilities will include, but are not limited to, the following:  

  • Oversees the management of resource reporting (identifying bottlenecks and risks).
  • Assists the development and tracking of annual objectives, working with the leadership team in objective setting exercises, tracking progress against objectives, and recording metrics.
  • Partners with Business Process Owners and project management lead to collect, format, and interpret data and information for budgeting exercises.
  • Monitors the annual department budget and assigned project budgets, including providing trend analysis and insights.
  • Develops resources to aid in budget planning (e.g. templates, estimating tools, historical reporting).
  • Collaborates with sourcing and procurement teams to drive efficient, consistent, and compliant processes for departmental contract management.
  • Delivers process and tool improvements as assigned.
  • Administers departmental/team SharePoint and Smart Sheet, including access management.
  • Provides general business operations support for Business Process Management (e.g., facilitate staff meetings, manage shared inbox, review/coordinate updates for departmental content, etc.).

Skills/Knowledge Required:

  • 3+ years of related work experience OR Bachelor's Degree in pharmaceutical, IT or associated area. 
  • Demonstrated ability to build relationships, influence, negotiate, and drive organizational engagement across multiple functions.
  • Strong presentation, facilitation, and executive-level messaging skills. 
  • Capable of bringing structure to vaguely defined problems while using creative yet pragmatic problem-solving approaches and execution management.
  • Strong organizational skills, ability to multi-task and work in a dynamic, fast paced environment.
  • Proficient in Word, Excel, PowerPoint, SharePoint, and Smartsheet (preferred)
  • Ability to travel <10%

If you want to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here with our Cell Therapy team. Full of incredible and dedicated team members, those working on CAR-T and other forms of Cell Therapy are transforming patients’ lives through science. From studying individualized cell lines to making brand new discoveries, this bold and personal discipline allows you to grow your career while making a lasting impact on the field of medicine. Join us today.



Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. 

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

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Manager, Business Operations, Cell Therapy Business Process Management
Bristol Myers Squibb