Senior Program Manager

Main Location
Redmond, WA, United States
Open jobs

We are building the future of human-computer interaction within Windows. If you want to help build the most used software experiences in the OS and refine them so that the next generation of Windows devices unlock the creative and productive potential of customers, come talk to us! The Windows team builds the core interaction experiences in Windows – these range from iconic UI like Start & Taskbar to the touch, voice, and pen+ink interaction models, as well as features like snap and windowsing. We’re looking for a data-driven & customer-obsessed Senior PM with a history of delivering great end-to-end experiences, and a passion for innovation in human-computer interaction. Join our team and help define and deliver the next generation of Windows and the future of how humans experience computing.

Responsibilities

As part of the team, you will be building new parts and modernizing existing parts of the Windows UX, conducting user research to understand users’ needs and test whether your solutions fulfill those needs. You will then use that data along with telemetry-sourced insights to partner with our Design and Engineering teams to define, refine and deliver a world-class experience. To achieve our goals at the scale of Windows, you will need to collaborate and partner with teams across Microsoft to build support for proposed solution. That ability to manage relationships across the company, build convincing data-backed business cases, and drive processes for transparency & accountability across teams will all be important to success in this role.

 

We are looking for someone who will work with design, research, and prototypers to envision how people will interact with Windows devices in the future. A willingness to dive deep into market and user data to inform investments and prioritization is essential. The ideal candidate must have strong customer empathy and UX skills, and a proactive attitude towards diving into a problem space, identifying and articulating user and business needs, and generating solutions. We need someone with a proven ability to deal with ambiguity and drive for clarity, as well as refined story-telling skills to bring innovative ideas to life when sharing vision for prototyped features.

Qualifications

Minimum Qualifications

  • BA/BS degree in Computer Science or related technical equivalent and
  • 5+ years of software development or program/product management experience
  • 5 years experience taking on with large scale, open-ended projects

 Preferred qualifications:

  • Demonstrated success driving complex partner engagements.
  • Passion for delivering user experiences based on user needs
  • Demonstrated success doing ground-up user research and talking to customers about their needs, in addition to testing whether solutions effectively fulfill those needs and advocating for their needs with other product teams.
  • Demonstrated developing key success indicators for a product and using data analytics to optimize and iterate on.
  • Passion for HCI and input, helping users interact with technology in natural ways.
  • Experience evaluating the business value and value to end user of a given feature.

 

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Mission
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Senior Program Manager
Microsoft Corporation