Communications Manager, Payments

Posted 7 days ago
Main Location
Menlo Park, CA, United States
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Facebook is looking for a Communications Manager to join it's Payments Team. The team's mission is to give people everywhere a safe and simple payment experience across the apps they already use and love. This includes via Facebook Pay which enables a seamless and convenient way to pay across Facebook, Messenger, and Instagram. With a Facebook Pay account, people can buy and sell things they’ve discovered online, send money to loved ones, and make donations to causes in just a few taps, without ever having to leave the app. Facebook Pay makes these transactions easier while ensuring payment information is secure and protected. This person will support advancing our Payments team’s communications priorities at the company.
In this role, you will work with a talented and dedicated group of people who are passionate about building new ways to make payments even more rewarding and useful for consumers and merchants alike.
The ideal candidate will have experience creating and driving strategic public relations campaigns that support consumer, business, product, technology and brand communications. The ideal candidate will also have significant financial services experience and a track record of creating news moments around both product launches, thought leadership and proactive evergreen efforts. This person should have strong contacts with the consumer, lifestyle, business, retail, finance and tech press. Strategic, flexible, proactive, and resourceful communicators who are able to manage multiple projects simultaneously will enjoy this role. You should be passionate about the services we provide and the people that we serve.

  • Work closely and cross-functionally with various Payments teams (marketing, policy, legal, product) and external PR agencies to develop proactive and reactive communications campaigns that support our Payments team’s goals
  • Develop narratives and messaging that drive awareness for Facebook Pay with tech, consumer, business, finance and lifestyle press
  • Clear communication: Distill complex, technical topics into simpler, more digestible narratives for broader audiences
  • Work cross-functionally with Internal, International, Monetization, Product, Platform and Policy communications teams to outline and develop impactful cross-app communications campaigns about our payments products and services
  • Help executives assimilate content and fine-tune delivery

MINIMUM QUALIFICATIONS

  • Bachelor's degree in Communications, Journalism or related field
  • 12+ years of professional experience in Public Relations
  • Experience serving as a spokesperson with the media as well as preparing executives for media interviews
  • Knowledge of the product launch process

PREFERRED QUALIFICATIONS

  • Bachelor's degree in Communications, Journalism or related field
  • 12+ years of professional experience in Public Relations
  • Experience serving as a spokesperson with the media as well as preparing executives for media interviews
  • Knowledge of the product launch process

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Mission
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Communications Manager, Payments
Facebook, Inc.