SendGrid’s Engineering Program Management (EPM) team is responsible for ensuring our projects and programs are clearly defined, expertly managed, and successfully implemented. As the leader of this newly established function, you’ll establish and manage a team of program and project managers to define, implement, model and monitor the processes that accelerate our delivery of product to our customers. You will work closely with Product Management, Engineering Management & Technical Operations to continuously improve our capabilities and execution.
A dynamic and inspiring leader, you exhibit a passion for managing, mentorship, and influential leadership. Your primary responsibilities will be to hire great people, mentor through regular feedback, and lead your team to consistently deliver, but you will also dig in and managelarge programs and projects yourself. You will drive change across the organization by creating and leveraging program and project plans for strategic, high-impact, cross-functional initiatives. You’ll have the opportunity to identify & mitigate risk, align dependencies and drive organizational efficiency. You’ll also serve as an Agile coach to all of SendGrid, and ensure your team members function as effective scrum masters, further enabling effectiveness and efficiency to benefit our customers and our business.
What You’ll Do
Live by and champion our cultural values of Happy, Hungry, Honest, and Humble
Effectively communicate program status at all levels of the organization, including progress, productivity, costs, risk and quality metrics
Effectively lead change across departments using strong written and verbal communications skills
Ensure that programs and projects are on time, in scope and within budget - including talent allocation
Provide coaching, career development and mentoring to team members
You have strong leadership skills with the ability to inspire cross-functional team members
You are well versed in modern software development approaches, including Agile and its variants
You are a change champion and influence cross functional continuous improvement
You have proven listening, facilitation, negotiation and conflict resolution skills
You are highly organized, with proven ability to prioritize, manage, budget, and deliver on time, multiple complex projects simultaneously
Solid technical aptitude and an ability to understand technical designs, challenges and risks. Engineers enjoy working closely with you.