Montreal, Quebec, Canada

We offer: 


- To work with some of the best professionals in the business - for a firm that values individual intellect as much as teamwork
- State-of-the-art offices that are designed to maximize collaboration
- Flexible working arrangements 
- Enriching challenges that provide opportunity for constant learning and advancement
- An environment which is leveraging technology to its highest potential 


Team Profile: 


Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the Firm’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.


ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of our employees. Application and end user services are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database services.


Position Description:

The EC Web Service team is part of the Enterprise Computing Organization of Morgan Stanley. 


Our global team operates the core infrastructure supporting Application Delivery and Web hosting across Morgan Stanley, providing services to both internal and external clients. 


Our infrastructure includes F5/A10 Load Balancer environment, Apache, Tomcat, Websphere, Windows IIS servers, and in-house web-hosting platform. It is a large-scale and complex plant with highly automated tooling and intelligence built in. 


Most recently, the team adopts best practice of Agile/Devops and is in the transition to SRE (Site Reliability Engineering) model. This role is for the load balancer Level 3 team that responsible of the firm wide load balancing infrastructure with primary vendor F5 BigIP and some A10.


Our day-to-day responsibilities also include:


- Supporting a high number of load balancing devices (F5 BigIP and A10) and application flows in an enterprise environment providing cloud-like experience for developers
- Analyze the infrastructure requirements for Enterprise Business applications and providing the required applications support for the production Environments.
- Using sophisticated network tooling to address network connectivity issues, fault analysis, failure avoidance, and the diagnosis and resolution of any other functionally impacting issues in distributed systems environments
- Address L2 escalations and manage production outages.
- Manage large scale upgrade or migration project
- Participating Agile stand-up meeting and working on tasks under Kanban/Sprint model
- Process improvement, automation, scripting
- Writing technical documentation, providing training to users

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Network Operations Specialist – Load Balancing