Tech Support Specialist

Posted 30 days ago
Main Location
Waltham, MA, United States
Open jobs
powertofly approved What Raytheon Technologies Has to Offer:

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This 2nd shift technical position will be part of the Repair and Maintenance Team for the McKinney site, supporting manufacturing factories as a member of the Operational Excellence team. The selected team member will be responsible for executing Repair and Maintenance, including the calibration of assembly equipment and supporting operations, including ensuring the proper tracking of instrument inventory and fulfillment of compliance/certification processes. The position also provides support for equipment moves and setups. It requires knowledge of electro-mechanical systems of automated equipment, ability to read and understand equipment manuals and schematics, and ability to troubleshoot equipment issues.

The selected candidate will have familiarity with a Tool Room environment. The candidate must be able to perform normal working tasks following prescribed EHS safety guidelines. This person must have the ability to work autonomously with little supervisory guidance, in addition to working successfully with others to provide seamless support across disciplines. The position requires working directly with factory production personnel and engineering teams within the organization. The candidate must be able to work overtime and weekends as needed to support factory activities.

Required Skills:
  • 6 years of operations, factory support or other relevant experience
  • Experience in mechanical and/or electrical troubleshooting and repair
  • Demonstrated results working in a large, highly matrixed reporting environment
  • Demonstrated results influencing others as an individual contributor
  • Demonstrated problem solving abilities
  • Excellent communication skills needed, oral and written
  • Familiar with ESD Control Program, Ability to pass EHS certifications for Electrostatic Discharge, Electrical Safety, Ionizing Radiation Exposure, and additional safety training as required
  • Proficient in Microsoft Operating System and applications - MS Word, Excel, and Internet Explorer
  • Experience with pneumatic and hydraulic equipment operation
  • The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Desired Skills:
  • Experience maintaining and repairing circuit card assembly equipment; automated coating, fluid dispensing, soldering, forming equipment, and cleaning processes
  • Knowledge of facilities equipment requirements for installation (power needed, exhaust, air)
  • Experience with Asset Management

Required Education (including Major):
  • High School Diploma or GED

Desired Education:
  • Associates Degree in Technical field
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Tech Support Specialist
Raytheon Technologies