Globalization Program Manager

Main Location
Round Rock, TX, United States

Globalization Program Manager – Business Transformation

Game-changing technology programs need expert business managers to drive them – and that’s where our Business Platform Globalization team comes into its own. Our business team leads tool migration across all aspects of Dell end to end, supporting sales teams, finance, supply chain, and services – inclusive of all product offerings and customer segments. As a business leader in this role, you will manage a diverse working team across all functions of Dell, with a large focus on partnering with IT to deliver critical business outcomes.

Our team defines business requirements for a single global toolset, collaborates with IT to deliver capabilities, and supports onboarding of users on the new platform across all stakeholders. We engage on complex design decisions and communicate technical concepts in simple language to facilitate business planning. It is our strategic charter to move Dell Technologies to a single selling platform on a global scale.

We are a diverse team, and this is an ideal career opportunity for domain business experts who want to expand their knowledge and exposure, or for senior software leads to expand beyond the IT life cycle. The ideal candidate must be passionate about customer experience and have the ability to link how modernization of our processes and tools will serve customers with quantifiable results. Working across business and IT leadership to individual IT product teams is required for success. Each team member is directly accountable for true end to end outcomes that will transform how Dell operates at a global scale.

Join us as a Globalization Program Manager on our North Star Acceleration team in Austin to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Globalization Program Manager, your focus is to successfully migrate all business units to our global IT platform. You will lead and drive a broad PMO across all functions of Dell. You’ll engage with regional executive leadership, individual domain contributors, and IT product leads and developers to build, launch, and enable critical business transformation. You will bring to the team a proven track record of process modernization and IT partnership through strong analytical skills, diverse business domain expertise, and communication skills to influence corporate change and drive IT capabilities.

Key responsibilities include:

  • Partner closely with IT to deliver tool capabilities on time and to business acceptance criteria
  • Support UAT test planning across all business units in partnership with UAT Program Manager
  • Align with IT on enterprise architecture and ensure alignment to global processes
  • Build program delivery plans based on analytics, domain inputs, and executive guidance
  • Manage cross-functional delivery PMO overseeing both IT activities and business readiness

Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:Essential Requirements
  • Team management and/or large scale cross functional leadership with demonstrated results
  • Demonstrated results in defining, planning, and implementing business/process transformation and/or modernization that have delivered measurable results 
  • Experienced in business process improvement, identifying and documenting work as it’s delivered today and using recommendations and client input to create an ideal future state
  • Strong core consulting skills - demonstrated track record of quality delivery, project and program management, interpersonal and client relationship skills, fully proficient in Microsoft Office, particularly PowerPoint, Word, and Excel. Teams and Visio experience is a plus.
  • Knowledge of Dell business processes or a deep understanding of one or more Dell domains such as: Sales, Finance, Engineering, Supply Chain, Services, and/or Information Technology

Desirable Requirements

  • 10+ years of comprehensive technology industry experience
  • Technical Master’s Degree and/or MBA, alternative consulting engagement experience

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. 

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. 

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today. 

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 31 July 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

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Globalization Program Manager
Dell Technologies