Site Reliability Engineer (Remote)

Main Location
Round Rock, TX, United States


Boomi is looking for an experienced Site Reliability Engineer to augment our SRE team responsible for the overall reliability of our cloud services in production, used by over 11,000 customers globally. This position requires a mindset focused on achieving Customer Satisfaction with a passion to provide a reliable and highly available solution to consumers. This is a hands-on position and requires the ability to develop software in support of ‘as code’ automation as well as contribute to the creation of new policies and processes within the organization.

What you’ll achieve

As a Site Reliability Engineer, you will be responsible for the availability of Boomi's systems and services. You will work with our developers and support teams on Incident Management, automation tooling and monitoring.

You will:

  • Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs are met and driving Problem Management for permanent remediation.

  • Participate in on-call rotation to ensure coverage for planned/unplanned events.

  • Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.

  • Working with your SRE and Engineering counterparts for driving Game days, training and other response readiness efforts.

  • Collaborate with Service Engineering organizations to build and automate tooling, implement best practices to observe and manage the Boomi services in production and consistently achieve our market leading SLA.

  • Improving the scalability and reliability of Boomi’s systems in production.

  • Evaluating, designing and implementing new system architectures.

  • Automate the provisioning and maintenance of Boomi’s infrastructure.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 5+ years’ experience in the software engineering industry, with experience supporting large scale software systems in production. Direct experience with DevSecOps, SRE and tooling on at least one top cloud provider (e.g. AWS) is a strong plus.

  • Passionate about SRE, DevOps, Automation and infrastructure platforms. Must excel with agile and lean development practices, and manage multiple priorities and multiple roles.

  • A grasp of Cloud Native concepts, containerization best practices and security awareness in Cloud will be a strong plus. 

  • Familiarity with tuning and troubleshooting relational databases, Networking fundamentals (HTTP, TCP), Linux Operating Systems is a strong plus.

  • Comfort working with unfamiliar systems and the ability to learn on the job.

Desirable Requirements

  • Ability to design and implement API’s for use by internal teams.

  • Experience profiling and debugging enterprise Java applications.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

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Site Reliability Engineer (Remote)
Dell Technologies