Jobs: 6
Headquarter: Washington, DC, United States

Behavioral Researcher

Posted a month ago

Helm believes that a more equitable world will be built by people with organizing superpowers. To achieve this vision, we are building one seamless and intuitive platform that integrates data, tools, and experiences to give anyone those superpowers. We are designing and executing experiments to better understand human civic behavior, determine which interventions drive impact, and scale them toward a more participatory democracy. Our customers are organizations engaged in political and social advocacy that drive big change over the long-term using a portfolio of strategies on a multi-partisan basis. Most importantly, our customers believe that people organizing in their communities are the ultimate agents of durable change.

Issue advocates and organizers are our inspiration. Building with and for them is our mission. We are assembling a team that shares values with, learns alongside, and stands with the people who are doing the work to change the nation. So if you're highly motivated, super passionate about democracy, and want to join a team that is looking to build great things together, Helm may be for you. Helm is a remote-first company.

As a researcher on the Helm team, you will play a pivotal role in elevating our user and product research. You will lead the design, execution, analysis and presentation of research for aspects of our most impactful efforts. You will also work with others to drive best practices and enable effective communication and research literacy throughout our product, design and data teams. This is a full-time position reporting to the Director of Behavioral Science.

What You’ll Do:
  • Work with cross-functional teams of researchers, designers, product managers, engineers, marketers and data scientists to conduct research focused on understanding people, civic engagement, and behavior change.
  • Design and execute behavioral and user experience experiments following best practices using quantitative and qualitative methodologies. 
  • Quickly learn from experiments to put forward new hypotheses, refine early stage product ideas and deliver actionable insights to Helm teams to improve user experiences
  • Write clear, consistent, concise research reports and share research insights to help shape our company strategy
  • Work with large databases and data systems to generate reports (we use SQL)
  • Conduct literature reviews and maintain up-to-date knowledge of research and market trends related to advocacy, civic engagement, voting, policy, campaigning, relational organizing, etc.
  • Effectively balance multiple projects and deadlines
Skills you should have:
  • Practical, hands-on experience leading research projects from end-to-end with the ability to manage multiple projects simultaneously
  • A flexible research approach that incorporates a variety of behavioral science and/or UX methodologies. For example, randomized controlled trials (RCT), field studies, diary studies, A/B tests, surveys, focus groups, interviews, card sorting, moderated and unmoderated usability testing, task analysis, observational and contextual research, etc.
  • A love of experimentation, science, and digging into complex problems
  • Comfort working in fast-paced climates (e.g., start-up or similar environment)
  • A desire to grow, develop new skills and learn on the job
  • A collaborative spirit, a team-player who is excited to work with and learn from people with different areas of expertise
Skills you could have:
  • Training in statistical analysis packages (e.g. R, SAS, Stata, MATLAB, etc.)
  • Training in data management and programming languages (SQL, Python, Java, or C) 
  • Passion for civic engagement, campaigns, and equitability
  • Experience with the product development process in the tech space
  • Experience with CRMs, campaigns and/or civic organizing products

Helm is an equal opportunity employer that encourages diversity across all spectrums in its hiring, without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor. With that being said, we wouldn't be able to accommodate candidates in need of work sponsorship at this time since we are a small company. If you find this role interesting and you hit on the elements above, please apply!

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Behavioral Researcher