Posted a month ago by

Director, Marketing - West

San Francisco, CA, United States
Employment: Full Time Experience: Lead

Zendesk is looking for a forward thinking, data-driven and passionate Regional Marketing Director - West to join our North America Marketing team, based in San Francisco. This individual will report to the Senior Director of Marketing, North America. This person will support growth, revenue generation and brand awareness in North America by developing, managing and tracking demand generation programs and campaigns to drive and nurture leads and accelerate opportunities to close. This position will collaborate closely with Zendesk Sales, Sales Development and Digital Marketing teams to plan and execute projects.

  • Work with local Regional Marketing and Sales Leadership to plan, execute and track impactful quarterly marketing plans, in order to meet and/or exceed quarterly pipeline and revenue targets
  • Lead a team of Field Marketing Managers
  • Drive and execute account-based marketing campaigns in an effort to penetrate and expand Enterprise target accounts.
  • Execute customer marketing initiatives aimed at expanding current Zendesk customer accounts
  • Plan and execute executive-level thought leadership campaigns & Zendesk-hosted events
  • Plan and execute 3rd party events and tradeshow sponsorships with end to end planning & follow-up, measurement and ROI
  • Manage to a quarterly territory budget
  • Be a strong, inspiring mentor to the junior members of our marketing team
  • Work directly with customers, partners and the extended customer service and support community
  • Utilize systems and tools such as SFDC to analyze pipeline and opportunity data in order to best determine marketing mix
Qualifications Required:
  • Manage numerous projects simultaneously, in a dynamic environment
  • Motivated self-starter who thrives in complex fast-paced quota driven environments
  • Experience with developing, executing and tracking results tied to integrated, multi-touch marketing plans
  • 10 years of executing Marketing Programs
  • Data driven and familiar with Full Funnel Marketing metrics (Leads, Conversion, Pipeline, Revenue)
  • Proficiency in basic Office, Salesforce Automation and Marketing Automation & Analytics tools
  • Decisive, agile, and iterative; easily able to shift gears between thinking and doing.
  • Ability to inspire cross-functional teams to work with you and feel great about their contribution
Required Skills
Equal Opportunity Statement

Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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