Inside Product Specialist-Dell Partner Software

Posted 4 days ago
Main Location
Round Rock, TX, United States
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Inside Product Specialist II

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical consultancy during the sales process. They directly advise customers on everything from product features and configurations through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Join us as an Inside Product Specialist on our Partner Software Solutions team in Round Rock, TX to do the best work of your career and make a profound social impact.

What you'll achieve

As an Inside Product Specialist, you will deliver technical solutions that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.

You will:

  • Responsible for selling a defined set of products and services taking around 5-10 inbound phone calls
  • You will act as a technical resource to support the sales organization to meet their objectives
  • Utilizes a strategic approach to identify, evaluate, and recommend business solutions considering customer needs and Dell interests.
  • Identify customer needs and requirements, and recommend the appropriate products and solutions making around 15-25 outbound calls to acquire and follow up
  • Promote and position key strategic products and service offerings

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 4+ years of relevant industry experience
  • Basic Knowledge of the full range of 3RD party software technology products and services
  • General industry and competitor knowledge
  • Bachelors or Associates degree preferred

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. 

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. 

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today. 

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here

Job Code: D06061

Mission
We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
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Inside Product Specialist-Dell Partner Software
Dell Technologies