Distributed, Germany
powertofly approved What Elastic Has to Offer:

Elastic is the company behind the Elastic Stack - Elasticsearch, Kibana, Beats, and Logstash. From stock quotes to Twitter streams, Apache logs to WordPress blogs, Elastic helps people explore and analyze their data differently using the power of search. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Elastic offers their employees benefits like:

  • 401(k) / Retirement Plan
  • Minimum 16 weeks of parental leave
  • Health coverage & vision insurance
  • Flexible locations & schedules
  • Work from home policy
  • Generous vacation time & paid holidays
  • Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.

    We’re scaling, and scaling fast. With our client base growing so rapidly, we are fast establishing a dedicated Elastic Renewals team. As a new member of a fast-growing team, you will work cross functionally across the business as we build our Renewal team globally. You will partner closely with our Customer Success and Sales teams to negotiate contracts and agree on terms. You will play a key role in developing effective renewals best practices with the aim of best serving, and so retaining, our customers.

    What You Will Be Doing:
    • Working on key renewals projects as we establish a best-in-class Global Renewals team.
    • Collaborating cross functionally with multiple departments such as Customer Success, Sales, Legal and Cloud teams.
    • Working closely with Customer Success to develop and implement renewals best practices.
    • Providing a seamless customer journey, identifying opportunities for maximising customer experience whilst optimising contract renewals.
    What You Bring Along:
    • 3+ yrs within a renewals team within a fast-paced SaaS environment or equivalent.
    • Demonstrable Commercial acumen, having the ability to implement a holistic approach, uncovering issues, removing roadblocks and adopting a general Account Management approach.
    • Tactical awareness, providing operational capabilities around forecasting and reporting
    • Ability to help identify and implement best-practice processes and procedures around renewals.
    • Strong contract acumen and ability to negotiate on Licence and SaaS agreements
    • Strong Account Management and customer engagement skills
    • Comfort working in a fast paced, distributed environment with the ability to manage multiple work streams.
    • Fluency or native German speaker and fluent in English

    Additional Information - We Take Care of Our People

    As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

    We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

    • Competitive pay based on the work you do here and not your previous salary
    • Health coverage for you and your family in many locations
    • Ability to craft your calendar with flexible locations and schedules for many roles
    • Generous number of vacation days each year
    • Double your charitable giving - We match up to $1500 (or local currency equivalent)
    • Up to 40 hours each year to use toward volunteer projects you love
    • Embracing parenthood with minimum of 16 weeks of parental leave

    #LI-HR1
    Mission
    We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
    Are you hiring? Join our platform for diversifiying your team
    Renewals Account Executive - Germany