Posted 4 months ago by

Principal Product Manager (Consumer IoT Security)

Mountain View, CA, United States
Employment: Full Time Experience: Senior

As a leading Fortune 500 technology & security company, Symantec protects more than a billion IoT devices, putting it among the biggest providers of IoT security today, and the first to deliver a comprehensive security architecture for making IoT systems “secure by design.” IoT security is a complex problem requiring both breadth and depth of security experience. Symantec brings an unrivaled breadth of leading security solutions for device protection, encryption, authentication, key management, and code signing. Symantec also has unmatched depth in security expertise from monitoring, analyzing and processing more than 10 trillion security events per year worldwide for its Global Intelligence Network.

Our team is building an exciting new security solution to extend Norton Security to everything connected in a consumer’s home. With IoT, the number of connected devices is growing at an exponential rate. While, these new devices offer a new range of functions, they also are often targets for hackers. These devices typically collect a lot more sensitive personal data than consumers realize. Securing these devices and customers’ personal information has never been more critical. The team is building disruptive next-gen IoT security solutions that encompass hardware, software, mobile and cloud.

We’re part of the growing Consumer Business Unit (Norton + LifeLock) to find creative, bold, and innovative solutions to solve some of the most complex problems in the IoT market.

We’re looking for a passionate, seasoned Product Manager to join the Norton Core team who has the vision and excitement to help our product line evolve. We need an individual who not only understands the complexities and security challenges of bringing a Connected Home solution to market but also has a strong technical and business background. This role will be responsible for owning the entire user experience, which includes hardware, embedded software, mobile, and cloud services.

We are looking for someone who:
  • Is driven and has passion for Network & IoT Security within the Connected Home and can be the voice of that customer
  • Has deep knowledge and experience working on mobile and web experiences
  • Can take ownership of integrating and balancing multiple user experiences
  • Is driven to solving tough security issues for connected devices
Responsibilities include:
  • Be the product leader for WiFi and security experiences delivered on networking devices
  • Partner with various network and IoT device manufacturers or service providers for HW and SW integration
  • Working with our engineering and design teams to create the ideal user experience for mobile, web and other touch points
  • Manage roadmap of subscription plans and define future services for the Connected Home
  • Define new hardware and software features that will differentiate our products from competitors
  • Own requirements definition (including writing requirement documents and creating compelling user stories) for features and enhancements
  • Drive definition, requirement, design, functionality, and performance working with various stakeholders
  • Create and maintain a living roadmap of hardware and software features for mobile and web
  • Work closely and partner with UX/UI team along as well as embedded software, cloud, and mobile app engineering teams
Skills and Requirements needed for success:
  • Experience and understanding of network devices, connected home and/or IoT devices
  • Experience partnering with engineering and design teams to define, build, and maintain products which are critical to growth, engagement, and retention
  • Knowledgeable about various networking standards including 802.11, Zigbee, Z-Wave, Bluetooth, 6LoWPAN, etc.
  • Good understanding of the ARM architecture, embedded Linux, and security solutions
  • Can identify and spec embedded software, cloud and overall performance requirements
  • 5-10 years of high-tech product management experience, including taking products from concept to market and experience shipping SaaS software
  • Deep knowledgeable of product development life cycle management (Agile)
  • Strong interest in being hands-on product management and living the customer’s experience
  • Willing to have fun and bring passion for innovation and thinking out of the box
  • BA/BS required, MBA or MS advanced degree from a top school is a plus


Symantec is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

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