Posted 23 days ago by

SOFTWARE ENGINEERING INTERN - AGENT WORKFLOW (FULL-STACK)

San Francisco, CA, United States
Employment: Full Time Experience: Junior
About the team:

The Darko team is looking for an intern to work with us this summer. Our team is responsible for the full-stack development of high-level workflow features, which empower our customers to be as efficient and effective as possible.

What you get to do every day:
  • Become a core member of the team, and work with engineers, designers, and other project stakeholders on a day-to-day basis.
  • Implement full-fledged features by building and optimizing frontend applications and designing APIs.
  • Work full stack using Javascript (React), Ruby (and Rails), and MySQL, primarily.
  • Participate in all phases of the software lifecycle, including technical design, implementation, testing, and deployment.
  • Work on Enterprise features, which help our largest customers.
  • Admin features, specifically business rules (triggers, automations, macros, views), ticket SLAs, and business hours.
  • Build and manage tools to make our team work more efficiently.
  • Write the right tests for your work (we’ll teach you how!).
  • Be part of a great team where pair programming and open technical discussions happen daily!
Requirements:
  • Pursuing a computer science or equivalent degree (preferably in your second or third year of college).
  • A genuine passion for the web and related technologies.
  • Basic knowledge about web application development.
  • Great communication skills (both written and verbal).
Skills that we look for:
  • Ability to work well with others -- we frequently do pair programming.
  • Enthusiasm for learning.
  • Good problem-solving skills; can work through a problem without getting flustered.
  • Experience with Javascript, Ruby

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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