CRITICAL REQUIREMENT: Must successfully complete all pre-employment screenings including credit.
SUMMARY: Under close supervision, performs field service activities by installing, troubleshooting, maintaining and servicing x-ray and CT based security systems at customer sites. Typically handles basic, less complex products and/or problems, referring more complex problems to higher-level technicians. Must be able to perform the essential duties and responsibilities with or without reasonable accommodation. The duties and responsibilities may change from time to time without notice and include but are not limited to the duties described below.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides support to regional customers by installing, troubleshooting, and maintaining x-ray and CT based security systems using built-in diagnostics and external test equipment. Sets up and utilizes specialized test and diagnostic equipment to isolate malfunctions. Performs and documents basic, preventative and remedial maintenance. Replaces defective units/components as appropriate. A ssists in the conduct of equipment/system acceptance testing following established procedures. Performs site acceptance tests with aid of more senior-level technicians. May assist with performing systems demonstrations and may assist at regional trade shows.
EDUCATION and/or EXPERIENCE:
Graduate of technical school / or military training in electronics engineering technology.
Typically requires one (1) to two (2) years experience in field service environments with a strong desire to learn x-ray and/or CT technologies. Must have knowledge of electronic and mechanical assemblies as well as wiring diagrams and schematics.
OTHER SKILLS AND ABILITIES:
Customer interface and communication skills, both verbal and written are required. Proficiency in Microsoft Applications: MS-DOS, Win 95, Win NT and MS Office. Willingness to work non-standard hours including weekends and holidays. Must be team player with ability to work under pressure in a fast-paced environment with minimal oversight. Must be available to travel on short notice, non-standard hours, travel on weekends, and assist other field sites as required. Must be capable of lifting 75 pounds.
Equal opportunity employer - minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity