New York City, NY, United States Posted 5 days ago
Are you a motivated self-starter with great attention to detail? Do you enjoy working across teams to help create an amazing customer experience? Are you looking to break into the startup world with a company that has a proven track record of success? This role could be for you. Justworks is looking for an Operations Analyst, Health to join our Benefits team.
Justworks offers access to a wide range of benefits; from Medical, Dental and Vision insurance to 401(k) and a variety of perks. In this position, you’ll own the day-to-day success of a number of different Benefit programs at Justworks, work with our Product and Engineering teams to improve existing systems, and help implement new Benefit offerings.
What you'll do
Execute day-to-day operations forMedical, Dental, Vision, HSA/FSA & COBRA products as part of Justworks Benefits Program
Work with third party vendors to resolve escalated issues - enrollment errors, plan coding issues, payroll file failures
Work with our Product and Engineering teams to improve systems and resolve issues
Collect customer benefits data and other sensitive information through proprietary systems to enroll customers in third party service offerings
Identify pain points in benefit operations. Remediate issues by either creating and maintaining operations tools or working with product and engineering to correct.
Coordinate system implementation of new benefits with Product teams
Maintain and execute regular filing and/or any additional regulatory duties
Report changes in systems/procedures across teams
Maintain vendor and internal partner SLAs
Who you are
4-Year College Degree
3+ Years in an Operations role required
SQL knowledge required
Knowledge of Employer Sponsored Benefit Plans a plus
Strong written and verbal communication skills
Extremely detail-oriented with great time management skills
Experience working in a fast-paced, data-driven environment
Experience working cross-functionally
Ability to work as part of a team
Strong analytical and data management skills
Strong project management and execution skills
You like working with people and helping others solve problemsYou enjoy entrepreneurial environments and want to help build something meaningful
Visa sponsorship for this role is currently not available.