Posted a month ago by


San Francisco, CA, United States
Employment: Full Time Experience: Mid-Level

Zendesk is looking for a Financial Analyst to support the Corporate Finance team with all aspects of financial planning, reporting, and process improvement. As a key player in Finance & Strategy, the primary responsibility is to collaborate with Finance in managing Zendesk’s financial performance and helping to establish and measure key corporate objectives and metrics. This role will have the opportunity to gain valuable experience through exposure to our CFO and Finance/Investor Relations leadership team and have a significant impact throughout Zendesk’s Finance org.

  • Own major pieces of the company’s financial modeling, forecasting, and board reporting process
  • Collaborate with Finance leadership team to set and monitor total company budget and impacts to the P&L
  • Lead cross-functional teams to drive initiatives such as: optimizing financial systems, creating tools and/or improving operating processes, headcount tracking and budgeting
  • Become lead business partner and manage portion of G&A budget
  • Analyze short term and long term financial implications and provide support for decision making
  • Build strong relationships with business partners across the Finance & Strategy and Accounting leadership to maintain and develop best-in-class key operational and financial metrics
  • Manage the monthly/quarterly budget vs actual variance analysis, participate in the monthly forecasting, planning, and accounting close activities
  • Strong understanding of accounting and the ability to draw upon knowledge in order to produce accurate forecasts; work closely with Controller’s group to ensure accuracy and completeness during period-end close
  • Support monthly / quarterly standardized processes to enable timely, disciplined execution of internal and external reporting deliverables
  • 1-3 years experience in FP&A, Accounting, Banking, Consulting, or similar field. Technology industry and SaaS experience a plus
  • Proficiency in financial modeling (Excel) and developing executive level presentations (PowerPoint)
  • Strong attention to detail with the ability to identify and quickly resolve data issues/needs
  • Positive attitude and collaborative spirit; enjoy working and problem solving with cross-functional partners
  • Strong drive for data integrity, process definition, and organizational alignment
  • Exposure to Netsuite and Hyperion a significant plus

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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