Posted 19 days ago by


San Francisco, CA, United States
Employment: Full Time Experience: Senior

The Enterprise Data & Analytics team at Zendesk is building an analytical and reporting platform to help us better understand our customers and business. We develop on Google Cloud Platform. Our technology stack includes Linux, Docker, Kubernetes, BigQuery, Kafka, MySql, Python. We are looking for an amazing Engineer who will be responsible for the design, implementation, configuration and support of the software product; including specifying, provisioning and operating our cloud infrastructure.

What you get to do everyday:
  • Solve complex problems and provide elegant solutions
  • Help to build and operate internal analytical platform
  • Work in an agile development environment
  • Participate in an on-call rotation along with the rest of the team
  • Use a wide variety of technologies, learn new things
  • Have fun and enjoy your time @ Zendesk
What you bring to the role:
  • 5 years of software development or DevOps experience
  • Ability to work effectively in a fast-paced, occasionally interrupt-driven environment that includes geographically spread teams and customers
  • Experience in developing and operating high-volume, high-availability environments
  • Previous experience with Linux, Google Cloud Platform, Docker and Kubernetes
  • Solid coder with Python, Bash and Go
  • Experience in configuration management technologies
  • Ability to align with rapid business changes: new requirements, evolving goals and strategies and technological advancements
  • Knowledge of Big Data, ETL and data modeling

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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