Posted 14 days ago by

Small Business Relationship Manager

Phoenix, AZ, United States
Employment: Full Time Experience: Junior
Job Summary

Small Business Relationship Manager is responsible for growing revenue in the Small Business Accounts sector. The right candidate will possess the ability to create sales in new accounts and cultivate new opportunities within existing accounts. Quota based position with uncapped earnings potential.

Job Description
  • Responsible for acquisition sales and sales to existing clients.The role will manage an assigned base of customers. Accountable for revenue retention and growth of an assigned customer base by building customer relationships, assessing solution fit and expanding product portfolio.
  • Responsibilities for identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer.
  • Accountable for protecting base revenue, incremental new sales to existing clients, new logo sales, and meeting/exceeding target.
  • Responsible for updating relevant customer information - including but not limited to customer activity, funnel, opportunity updates; maintenance of monthly goals; customer proposals; customer contracts.
  • The focus of this position is primarily outbound with some inbound activity. The job functions are not scripted; it requires solid interviewing/selling/persuasion skills.In addition to a strong knowledge of the company's products/services it often requires additional knowledge of competitor's products/services - with occasional coaching from the Supervisor of Outbound sales as needed

Minimum Qualifications:

  • High School diploma, GED or equivalent education.
  • Excellent oral and written communication skills.
  • Ability to multi-task in a dynamic environment.
  • Active listening skills to identify sales opportunities.

Preferred Qualifications:

  • Bachelor’s degree in business/professional selling.
  • 1+ years of successful inside outbound sales experience (Business to Business | B2B).
  • 2 years of Business to Business inside/outside sales experience.
  • SFDC / CRM experience as a user.
  • Complex Sales experience.

Alternate Location:US-Arizona-Phoenix

Requisition #:178707

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Nearest Major Market:Phoenix
Job Segment:Consulting, Outside Sales, Manager, Relationship Manager, CRM, Technology, Sales, Management, Customer Service

The PowerToFly Mission

We're passionate about connecting highly skilled women with leading companies committed to diversity and inclusion.

Are you looking for your dream job? In Office. Flexible. Remote.

Join our Movement

Are you hiring? Join our platform for diversifying your team

Post a job