Technical Project Mangers will be leading teams developing new credit and collections management tools, and suites of web-based applications for card member that will span over 20 international markets.
You will be part of a fast-paced, entrepreneurial team responsible for delivering world-class card member experiences across multiple channels, You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers.
• Technical Project Managers oversees execution of cross-functional development projects from initiation through release, utilizing SDLC methodologies and leveraging Agile/Scrum concepts and principles where appropriate. • Works in partnership with Product Owners, and the core and extended team to create and prioritize the product backlog. • Responsible for tracking iteration progress, actively contributing to design discussions, issue resolution and removing obstacles to ensure iteration commitments are met. • Coaches teams to adopt SDLC methods, Agile values, principles and practices, and actively encourage teams to reflect and improve their delivery capacity.. • Maintains dependency plan between planned sprints across engineering, infrastructure, and third parties. • Breaks down barriers and shields the team from impediments precluding engineers from making progress against sprints and deadlines. • Organizes and facilitates daily stand-ups and retrospectives at the end of each sprint, and creates an environment in which the team is continuously learning from the past. • Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions. • May perform hands-on reviews of product backlog, designs, code, test scripts, and results as needed in addressing delivery impediments or product quality issues. • Ensures deliverables across engineering teams are high quality and clearly documented. • Tracks and communicates team velocity, financials, and other KPIs in relation to the plan and published progress reports. • Coordinates communications, escalates and facilitates resolution of risks, issues, and changes tied to the product development initiatives. • Applies judgment and discretion on when to raise issues versus work through issues with the team. • Facilitates discussions and looks beyond the obvious for continuous improvement opportunities.
• Bachelor's or Master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience is preferred • PMI Certification preferred • Scrum Master Certification preferred • 6+ years of technical delivery or project management experience with a demonstrated track record of increasing responsibility • Experience with object-oriented design and coding skills across a variety of platforms (JAVA, DB2, XML, and Mainframe) is a plus • Experience with web services and open API development, as well as SOA concepts, is a plus • Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to spec • Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams • Ability to enable business capabilities through innovation • Experience managing project budgets and reporting • Excellent oral and written communication skills; Ability to effectively communicate across third parties and technical and business product managers • Keen Attention to detail
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.