At Expedia, we love helping people experience the world through travel. Our company is fueled by big ideas and our employees thrive in a fast-paced, high energy workplace bent on revolutionizing the travel industry.

In this role, you will be a part of the newly formed Global HR Operations organization that is responsible for providing simple, scalable, and efficient core HR services to all Expedia employees worldwide.


This job exists to perform the daily functions related to managing HR related processes and liaison with multiple teams and stakeholders to resolve employee queries, improve employee experience.

What you’ll do:
  • Own end to end processes for America HR ops, support employee query resolution and think long term solutions whilst implementing automation mind-set.
  • Should have worked on individual assignments catering to business impact / employee experience ad has measurable impact.
  • Knowledge of US LOA processes, Accommodations. I9, COBRA/ ADP, Workday tool an added plus.
  • Participate in business analysis activities to gather required reporting and dashboard requirements
  • Knowledge of MIS and advanced Excel is must to support weekly, monthly & quarterly reports on Background check performance.
  • Provide critical and timely process management of staff policies and processes including applicable local, state and federal laws pertaining to the employment and background screening process.
  • Resolve non-compliance issues with recruiters and HR as quickly as possible to obtain additional information and resolve them.
  • Call out issues, as needed, to HRBP for resolution.
  • Ensure that internal background screening logs in SharePoint/One-drive are updated daily and ready for weekly case status meetings
  • Ensure timely closure of invoices with vendor and Expedia Acct pay and Procurement on monthly basis.

What Else is expected from you:
  • Reporting & Trend analysis: Work on regular reports to be shared with global hub/ People Ops Team. Analyze trends, share updates/recommendations
  • Be Compliance Ready: Be ready for compliance and audits such as PCI
  • Critical thinking: Be process SME and share recommendations on changes to be made.

Who you are:
  • Minimum Bachelor’s degree
  • Minimum 3 years work experience
  • Excellent oral and written communication skills
  • Strong research, writing skills, analytical and troubleshooting skills
  • Ability to optimal multi-task and prioritize in a fast-paced environment
  • Strong interpersonal and proven ability to work in a team environment
  • You are a self-starter, able to work independently and collectively, and are able to handle multiple tasks under timelines
  • Advance Excel level, proficient with all other Office applications
  • Flexibility to commit to US shift timings of 6pm-2am IST

    #LI-LL1 

    About Expedia Group 

    Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

    © 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

    Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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