London
powertofly approved What Gainsight, Inc. Has to Offer:

Gainsight is a venture-backed, fast growing tech company revolutionizing Customer Success for businesses. They help businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight is the platform of choice for many leading companies like Box, Adobe, and Workday. Gainsight offers their employees benefits like:

  • Paid maternity/paternity leave
  • Flexible PTO
  • Health insurance + dental & vision coverage
  • Short & long term disability
  • Life insurance
  • 401(k)
  • Gainsight™ is a venture-backed, fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.

    With diversity and inclusion at the forefront of Gainsight’s core values, we promote a culture that celebrates diversity and inclusiveness at Gainsight, regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

    Job Description 

    We are seeking a highly motivated individual that has experience in a closing role to join our fast-paced, high-energy team. In this role, you will support the Sales Team, helping us engage in sales cycles with both Mid-Market and Enterprise accounts. This role reports to the Head of Sales Development on the Marketing team at Gainsight.

    What you'll do

    • Manage outbound campaigns to an assigned set of accounts; offer recommendations to enhance the campaigns based on results.  
    • Create account plans with your Account Executive by identifying key personas, researching account history & recent news/funding.
    • Set qualified meetings and generate interest based on business challenges to engage in an enterprise sales cycle.
    • Translate our value proposition for customer success into the prospects’ language and solve their pain points.
    • Use curiosity in order to understand prospect’s challenges, begin a deal cycle, and evaluation of a solution.
    • Entice prospect to engage in sales cycle with an Account Executive.
    • Work closely with and foster relationships with internal account executives and sales leaders.
    What we’re looking for

    Required

    • CRM Experience Required, Salesforce is strongly preferred
    • Excellent written and verbal communication
    • Effective problem-solving; resourcefulness
    • Highly organized; responsive to the needs of your customers and team

    Preferred

    • 2 Years of full sales cycle experience is strongly preferred
    • Understanding of B2B SaaS is strongly preferred
    • Strong experience using sales tools (LeadIQ, Outreach, LinkedIn Sales Navigator)
    • Interpersonal communications; you can adapt your communication style for different recipients
    • Flexibility; you enjoy working in a rapidly changing, fast-paced environment
    • Adaptability to work with multiple internal tools; you would consider yourself technology savvy
    • Self-motivated and curious; you like to ask questions to learn more
    • Open to coaching; you take feedback and utilize in positive effective manner
    Job Benefits

    At Gainsight, we don't believe in doing things as a "means to an end." Life's too short to have anything short of a joyful work environment that we passionately believe in. We think that "work vs. life" is a false choice created by pundits, cynics and consultants. We also believe that any community (like a company) needs a ton of diversity and a very small number of things that bring us together.

     Here are our 5 core values 

    • Golden Rule: We try to practice the Golden Rule ("Do unto others..." and that sort of thing) by exercising reliability, trust and giving back to each other and our community.
    • Success for All: We believe that success for our stakeholders—whether our teammates, clients or shareholders—comes with a sincere focus on continuous learning, selfless teaching and making a difference in each other’s lives.
    • Child-like Joy: We aspire to experience child-like joy in our work and lives, injecting a spirit of passion, optimism and laughter into everything that we do.
    • Shoshin:  We believe in a beginner’s mind.  Don’t surround yourself with people like you--diversity breeds creativity.
    • Stay Thirsty, My Friends: We believe in a totally internally-driven strive for greatness.  The solution is think more, not doing more.

    Why You’ll Love It Here 

    • Our Attitude: We’ve created a new industry from scratch, and we’re on the fast track!
    • Our Leadership: We offer the leading tech solution for driving Customer Success.
    • Our ROI: Reduce customer churn, increase up-sell, and improve customer satisfaction.
    • Our Technology: Deep Salesforce.com hooks, predictive analytics, and a beautiful user interface.
    • Our Impact: We help our customers make millions of dollars more per year.
    • Our Clients: Big companies like Box, Adobe, Marketo, and many others.
    • Our Team: Tech all-stars from Facebook, Box, and others (and top consulting firms like BCG and McKinsey!).
    • Our Values: They are unique - Golden Rule, Success for All, Childlike Joy, Shoshin, and Stay Thirsty, My Friends
    • Our Office: If you showed up one day, you might find anything from karaoke performances to mini-golf championships.

     

    Gainsight is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

     

    Mission
    We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
    Are you hiring? Join our platform for diversifiying your team
    Sales Development Representative