Posted a month ago by

Consumer and Market Research Associate

New York City, NY, United States
Employment: Full Time Experience: Mid-Level

Thrive Global’s mission is to end the stress and burnout epidemic by offering companies and individuals sustainable, science-based solutions to enhance well-being, performance, and purpose, and create a healthier relationship with technology. Recent science has shown that the pervasive belief that burnout is the price we must pay for success is a delusion. We know, instead, that when we prioritize our well-being, our decision-making, creativity, and productivity improve dramatically. Thrive Global is committed to accelerating the culture shift that allows people to reclaim their lives and move from merely surviving to thriving.

Description:

The Consumer and Market Research Associate will be responsible for overseeing the measurement and analytics of Thrive Global’s corporate programs. You will work closely with the Sales teams to create measurement solutions for existing client relationship while introducing new research and analytics solutions to offer prospective clients. You will manage the end-to-end design, deployment, and analysis of research for Thrive’s clients, including both quantitative and qualitative research methods. In addition, you will oversee the development of Thrive’s broader measurement strategy and work with key partners (Academic Institutions, Research Firms, etc) to develop the ideal measurement and analytics solutions for our corporate work.

Responsibilities
  • Analyze existing client data sets to generate insights to inform Thrive corporate programing and follow-on research opportunities
  • Design, program, test, and analyze survey-based research (Culture Assessments, Thrive Pulses, Client-specific assessments, etc.)
  • Design, field, and analyze qualitative research (Focus Groups, Interviews, etc.)
  • Synthesize data, generate insights, and develop client-ready reports with clear recommendations
  • Perform data analyses using raw data files, build/use cross tabulations (via SPSS, MiniTab, Excel, etc.) and interpret results to drive business decisions
  • Present insights to clients and account teams in a compelling and relevant story with recommendations backed by robust analysis
  • Develop an intimate understanding of our clients business and their customers, and pro-actively identify ways to help our clients achieve their goals through research and measurement
  • Oversee development of a framework for Thrive’s measurement methodology for all Corporate programs
  • Oversee product strategy and development of Thrive’s corporate research and analytics solutions

Requirements:

  • 3+ years of professional experience, related to market research, survey design, or quantitative analysis
  • Experience with research development and programming
  • Experience using survey design software platforms (i.e., Qualtrics, Sawtooth, SurveyMonkey, Typeform)
  • Experience with quantitative research design and execution, including running focus groups and interviews
  • Training in statistics, including proficiency in a stats software packages such as SPSS and/or SAS
  • Experience with cleaning, merging, and re-shaping large datasets, using both Excel and STATA
  • Expert level using Excel
  • Experience analyzing large data sets to generate insights
  • Strong project management skills, including the ability to think strategically and manage multiple projects and deadlines
  • Experience with project management and stakeholder management to meet aggressive deadlines
  • Superb verbal and written communication skills, including experience with client-facing roles
  • Experience in B2B, HR and/or SaaS products a plus
  • Demonstrated interest in and passion around topics including well-being, productivity, purpose, neuroscience, psychology, performance and wisdom
  • Proactive, collaborative and eager to learn
  • Self-starter, able to prioritize in a fast-paced startup environment
  • Passion for changing how we work and live

Benefits:

  • Great office location in SoHo, NYC
  • Competitive compensation
  • Many opportunities to grow within the company and shape our growth strategy
  • Medical, vision and dental coverage
  • Three weeks vacation + 7 flex holidays (not including regular holidays)
  • A human-centric culture inclusive of a range of wellness benefits
  • Reaching hundreds of thousands of people (at well known companies) - and making a huge difference in their health and lives

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