Posted 3 hours ago
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

The Small Business Group (SBG) contributes directly to Facebook’s mission by connecting every small business in the world with their customers on Facebook, Instagram, WhatsApp and Messenger, and then helping them grow through solutions like pages, advertising, messaging, commerce and many other tools. We succeed when we help our customers grow their business. The Small Business Group at Facebook is one of two sales channels responsible for Facebook’s multi-billion dollar advertising business. Our Small Business Team helps more than 99% of Facebook’s 10 million plus advertisers, and our potential business is even larger with more than 200 million businesses using our free tools to connect with customers.Facebook is seeking a Strategic Program Manager for its Small & Medium Business (SMB) Programs team to develop and manage multi-billion dollar programs that drive growth of our product family across Facebook, Instagram and WhatsApp. The ideal candidate has experience owning revenue targets, driving product growth and leading go to market initiatives as well as strong problem solving and program management skills. The role of this Strategic Program Manager will be to design, test, and scale global programs that address the needs of Small & Medium businesses. Success in this position requires the ability to set & own a strategic roadmap, the ability to translate consumer and data-driven insights into solutions and the ability to effectively lead cross-functional groups.At Facebook, we are focused on building a diverse and inclusive workplace. Our Small Business Group is focused on amplifying across our community, so we welcome you, your personal experience and different perspectives.

  • Build global program strategy to drive business growth with end-to-end ownership from ideation to goal attainment
  • Develop business plans, customer and market insights, and analyze program effectiveness
  • Plan, test and scale programs to grow adoption of business solutions across Facebook platforms
  • Lead large, global, cross-functional teams including sales, marketing, data science, and product to drive program execution
  • Drive communication and influence a broad range of stakeholders including executives

  • BA/BS or equivalent work experience
  • 6+ years of work experience in sales, service, marketing, consulting, design or product/program management
  • Experience leading cross-functional teams to drive results
  • Experience problem solving and communicating about issues with individual stakeholders and teams
  • Experience thinking analytically and strategically about issues and influencing internal and external stakeholders
  • Experience being a “connector” across teams and leading a program against KPIs through to completion
  • Experience influencing regional operations, analytics, and marketing teams through an understanding of business needs

  • Masters or MBA
  • Experience working with global teams
  • Experience working with or in support of diverse communities

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
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Strategic Program Manager, Global Small Business