Posted 19 days ago
A career at T. Rowe Price says you want to contribute and make a difference at a leading global investment management firm where success results from the dedication our associates have in building success for our clients. We are a growing organization of associates from diverse backgrounds, experiences, and perspectives.We take a long-term view on associates and their careers. Our associates do phenomenal work with purpose, and as a result, we provide growth opportunities through in-person and online training, management development programs, and career development on the job.If you are seeking a meaningful work experience along with a workplace culture that thrives on teamwork, we invite you to explore the opportunity to join us.

About this position

The Individual Investors Client Experience team is seeking a Product Owner to lead and improved our most important secure site client journeys.  They will lead a cross-functional team of Developers, Designers, and Analysts utilizing an Agile methodology to drive omni-channel client-centric solutions in our secure website that help our clients achieve their investment goals.  Additionally, they will partner with internal teams and external vendors in advancing client experience areas needed to grow and retain our clients.  The role is high exposure and involves ongoing engagement with senior partners and leaders.

Are you a Digital Product Owner?! Have you led or worked on digital products or solutions? If so, we invite you to continue reading and apply…

Role Summary

Owns assigned product(s) and establishes product road map. Executes on product strategy. Gathers and coordinates product/services requirements and prioritizes or contributes to prioritization of product road map and approach to delivery and plan for adoption by business teams. Through business knowledge, provides guidance to internal and/or external clients on optimizing their use of enablement platforms and tools. Bring to bear insights gained from client interactions to recommend enhanced processes, reports, tools, etc., for improving effectiveness. Takes the lead in conceptualizing and developing enhancements. Advises business management on recommended priorities. Partners with sponsors, business partners and senior management to ensure the strategic goals and objectives of the product are met and deliver the desired business value. 

Responsibilities

Product Ownership — Partners with various teams such as business teams, legal, compliance, finance, and design to ensure that solutions are compliant, client-centric, and in line with brand standards. May own product(s) from end to end. Establishes or heavily contributes to road map for assigned product(s). Removes impediments and facilitates decisions both inside and outside the core team to ensure a successful product delivery. Elevates product related issues that cannot be resolved to senior product owner or management for resolution assistance; elevates key product decisions to senior management. The product owner sets the direction for the product and prioritizes what will be included in the business case and each release. Prioritizes and manages backlog work.

Participates in Sprint & Delivery Activities - Acts as primary source for User Story detail and priorities for the team.  Responsible for accepting the final iteration plan. Participates in all Sprint ceremonies including planning, daily Stand-ups, Sprint Demos, and Retrospectives.  Responsible for validating all User Stories meeting the acceptance criteria and “definition of done” for the team.  Answers questions and clarifies business requirements for the team during the Sprint.  Works with all team leads (Scrum Master, Technology Lead, etc.) to assist in removing impediments that arise for the team.

Achieves Business Results —Oversees a cross functional team, which could include marketing, technology, and design associates. Ensures products meet and/or exceed standards for business performance, client satisfaction, compliance, and operational efficiency by closely supervising, analyzing, and interpreting the metrics to assess the performance of products against key performance indicators (such as sales, new accounts, lead and referral generation, etc.). Develops and implements strategies and tactics to meet the desired business objectives for assigned product

Coaching and Mentoring —Supports leadership team in the onboarding, training, and ongoing coaching of product analysts. Recognizes associates as appropriate and, at times, may provide constructive feedback in support of individual development goals. May also coach a cross-functional Agile team if serving in a product owner capacity.

Product Release Coordination —Plans with other key team roles as well as product owners who are part of other teams, if necessary, to ensure a strategic, complementary release schedule. The product owner also helps to identify necessary operational changes stemming from a release and is co-responsible for defining reusable solutions/shared components

Qualifications

Required

  • Bachelor's degree or the equivalent combination of education and relevant experience AND 5+ years of total relevant work experience

Preferred

  • Certified Scrum Product Owner (CSPO) designation

  • Capabilities/experience with Agile methodology and product management

  • Client experience skills and/or client journey mapping

  • Project Management experience

  • Leadership or people management experience

Job Family: Business Enablement

Track: Distribution Enablement

Level: KM3

T. Rowe Price is committed to providing our associates with a comprehensive total rewards benefit program, including wellness, retirement and quality-of-life benefits. ​ Please view What We Offer to see what's available to you.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
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Product Owner, Secure Site - Individual Investors (Hybrid Remote)