Posted a month ago by


Pittsburgh, PA, United States
Employment: Full Time Experience: Senior, Lead


Have you ever wondered how mass-transit systems support the transport of millions of people per day? In the Transportation industry, Thales brings customers new levels of efficiency by providing them with integrated sensors, cyber secure data communications, network management systems, and controlled and automated response systems. By automating key operations within the network, decisions can be made with the confidence that safety and security will be maintained – so be a part of something big, join Thales.

We are currently looking for a Quality Manager to join the Thales TTSI team in Pittsburgh, PA.

Key Responsibilities:

• Interface with Thales USA Quality, Thales GTS business lines, Thales Group International Quality and ISO 9001 certification body as required.
• Prepare and chair the yearly Quality Management Review and follow-up on actions.
• Manage Quality resources at TTSI and ensure all work packages are correctly managed on projects.
• Manage all suppliers and contractors delivering Quality activities.
• Raise alerts/vetoes in the dashboards when company or program-related objectives are at risk and propose corrective actions.
• Ensure the GTS Customer Satisfaction Surveys are carried out in line with the corporate targets.
• Prepare – in collaboration with the Quality Assurance Managers (QAM) - estimates for proposal and budgets for Project Quality and Configuration Management activities.
• Coordinate and maintain TTSI referential system, keep the Quality and Configuration Management documentation up-to-date.
• Measure and maintain the Quality and Configuration Management KPIs, coordinate the establishment of all other business process KPIs in preparation for management reviews, in compliance with the measurement plan.
• Lead the ISO 9001 certification and maintenance process.
• Lead the internal auditing function and perform internal audits as needed.
• Ensure qualification of Thales suppliers from Quality viewpoint.
• Monitor the corrective action process for any Quality issues to ensure timely closure and elimination of adverse trends. Report any process issues to Project Management and TTSI Director of Safety & Quality.
• Lead and conduct various process and Quality related investigations, as required.
• Perform reviews and analysis of findings raised as a result of audits, assessments, reviews and improvements.

Essential Job Skills and Requirements:

• Knowledge of Quality Assurance, Quality Control and Configuration Management methodologies/techniques.
• Knowledge of and experience in auditing, performance monitoring and measurement and analysis.
• General knowledge of system and hardware/software design, development, installation and testing.
• Experience in business applications and Quality Management System.
• Knowledge and experience in ISO 9001 certification process.
• General knowledge and experience in Occupational Health & Safety.
• Excellent communication skills.

Education and Experience:

• Minimum of 10 years of experience in Quality.
• B.Sc in Electrical, Mechanical or Software Engineering or equivalent.
• Preferable: Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) as recognized by the American Society for Quality (ASQ) or equivalent certification.

Are you ready to be part a part of something big? If your skills, experience and attitude are a match and you’re looking for an exciting challenge, please apply now using the link below and we will be in touch.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture.
We are an Equal Opportunity Employer/AA/Minorities/Females/Veterans/Disabled.

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