Posted 21 days ago by

Enterprise Applications Administrator

New Haven, CT, United States
Experience: Mid-Level

Essential Job Functions:

  • Coordinate change control and release management activities through a collaboration with business users, project teams, and technical teams to ensure application stability and adoption of new features, including regression testing
  • Monitor system interfaces for completeness and act as primary point of contact for resolution of interface errors with technical teams and business users
  • Lead contact for troubleshooting with software vendors by coordinating ticket tracking in vendor support portals to minimize time to resolution
  • Act as primary system administrator for a variety of critical business systems by maintaining user roles and permissions and integration to enterprise single-sign on solution
  • Maintain inventory of key license measures and critical renewal dates to minimize overcharge charges and to avoid service interruptions
  • Develop and maintain operational procedures and associated documentation
  • Develop reports, work flows/rules, and dashboards within the applications to support business needs and requirements as they arise
  • Participate in special projects as these opportunities present themselves

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